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Bob Hook Chevrolet Inc

4.7

About this business

Location details

4144 Bardstown Rd, Louisville, KY, 40218, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.7450 reviews
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August Powell's profile image
August Powell 
recommend  Recommended
4 years ago

Loved working with Jimmy Harris! He was so patient with me and walked me through every option that was available. If you are looking for a car and want someone who is going to be straight with you, go see Jimmy at Bob Hook!!! 

Business response:

Wow, it's experiences like yours that really keep us motivated! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Bob Hook Chevrolet, Inc.! 

GM Diana's profile image
GM Diana 
recommend  Recommended
4 years ago

We just bought a car, and our experience was pretty good with Max! He did all the paper work so fast and easy. Way to take care of the veterans. 100% awesome ☺️ 

Business response:

We're glad everything was completed quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help! 

Terri Jordan's profile image
Terri Jordan 
recommend  Recommended
4 years ago

William Dabney was a joy to work with. I found the car using the Bob Hook website. When I called he was pleasant when we started the buying process and discussing the specifics of this car. When I arrived at a Bob Hook he was Patient with me as he showed and taught me about the “bells and whistles “ as well as the basic things. We went over the car together. Mr. Debbie even had some of the paperwork started when I had arrived using the information ( name address and birthday) given to him over the phone when we did discuss t... read more

Angelica Doggendorf's profile image
Angelica Doggendorf 
recommend  Recommended
4 years ago

My husband and I had the best car buying experience, when we bought a month ago. Max was very helpful with all my questions. 

Business response:

Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! 

Marsha Woosley Downey's profile image
Marsha Woosley Downey 
4 years ago

They have had our vehicle four days - they still haven’t been able to diagnose what is wrong with it. The excuse? Can’t expect a young guy in his 20s to figure it out when it might be electrical! That’s not my problem! FOUR DAYS and no one can figure out what the problem is!!!??? Are you kidding me??? I paid for a full warranty and now I haven’t had a vehicle all week and they won’t offer a rental until they know the problem. REALLY?!?! 😡 

Business response:

Thank you for your feedback Ms. Downey. I understand that Bryan Cook, our Service Manager, was able to speak with you yesterday and address the issue. We appreciate you and your business! 

Sandra Pratt Orndorff's profile image
Sandra Pratt Orndorff 
recommend  Recommended
4 years ago

best salesman is Mr Bill Dabney..Ask for him..this is the 3rd car I got with him as my salesman..Great place!! 

Business response:

Thanks for highlighting some of our staff who helped make this such a great experience! Please don't hesitate to reach out if there's anything additional we can do for you. We hope you have a great day! 

Desiree Renee Douthitt's profile image
Desiree Renee Douthitt 
recommend  Recommended
4 years ago

Such a great and easy experience! Everyone was exceptionally nice especially Colleen VanHouten and Jason Dugger. Colleen was very thorough and made sure any questions or concerns were answered. I will definitely be coming back for any other car needs! 

Business response:

Thank you for your kind words and excellent feedback Desiree! We are happy to hear that Colleen and Jason were able to answer all of your questions and assist you. Safe travels! 

Jimmy Whitmore's profile image
Jimmy Whitmore 
recommend  Recommended
4 years ago

I have to say this was the most pleasant car buying experience I have ever had! From the moment we walked in the door until the time we left, Max took great care of us! Was able to put us in a great vehicle in our price range. The entire team at Bob Hook was awesome! Would definitely recommend to anyone in the market for a vehicle! 

Business response:

Thank you for your positive feedback Jimmy! We are thrilled to hear that Max was able to provide you with the most pleasant car buying experience you have ever had. We hope to see you again soon! 

Shara Whitmore's profile image
Shara Whitmore 
recommend  Recommended
4 years ago

My husband and I just purchased vehicle from Bob Hook Chevrolet. Max Minzenberger was extremely helpful in finding us the perfect car in our price point. He and the rest of the staff were friendly and easy to work with. 

Business response:

Thank you for your kind words and for your positive feedback Shara! We are happy to hear that Max was able to help you with the purchase of your perfect car. Safe travels! 

Frequently asked questions about Bob Hook Chevrolet Inc

How is Bob Hook Chevrolet Inc rated?

Bob Hook Chevrolet Inc has a 4.7 star rating with 450 reviews. 

When is Bob Hook Chevrolet Inc open?

Bob Hook Chevrolet Inc is closed now. It will open tomorrow at 9:00 a.m. 

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