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Bob Caldwell, Inc
- Automotive
- Columbus, OH
About this business
Specialties Bob Caldwell Chrysler Jeep Dodge and Ram is proud to provide our Columbus, OH area customers with great deals on new and used Chrysler, Dodge, Jeep and Ram cars, trucks and SUVs. We also carry used cars from top manufacturers like Chevrolet, Ford, Toyota and may others. Stop by today and let one of our friendly sales team members assist you while you explore our expansive inventory. Not only will they be able to answer any questions that you may have but they will make sure you find the perfect vehicle every time... read more
Location details
2300 East Dublin Granville, Columbus, OH, 43229, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
5-star dealership! From the friendly greeting upon my arrival, to the genuine interest in meeting my needs, to making the deal-of-a-lifetime happen, I am a very happy customer. Thank you, especially, to CJ H*****. You earned my business for life!
Business response:
Great review and thank you as BBB hears about a lot of the bad, thanks for choosing this site and taking the time to write. CJ is great, very enthusiastic to be here and sell cars, few have his energy. Look forward to having you back, thanks for current and future business! -Justin
Every one was great
Business response:
Glad to hear it ****. Thanks for taking the time to help our online reputation and the business! -Justin
I had taken my 2004 Jeep Cherokee to ******** downtown. They told me my tailer wire was causing a short in the circuitry. They rewired, it worked for a moment and then went back to not working. They then replaced a circuit board that controlled the right rear brake light, which they order from the dealer, they changed it but the brake light and door lock problem remained. After $250, I took it to Bob Chrysler. At last for $400, all window, door locks and interior lights work again. Thanks **
Business response:
Electrical concerns, (especially ghost or intermittent concerns) are the hardest concern for technicians to diag and fix. Very happy to hear we were able to locate and get you on your way. Thank you for sharing your experience as these get real tricky. Appreciate your understanding and recognition. -Justin
I took my Ram truck in for the 3 month oil change/tire rotation combo. I had a concerning noise in one of the tires. The service crew made absolutely certain they found the issue before I burned rubber on our nation's highways. The staff were friendly AND knowledgeable...plus there were DONUTS. #winning
Business response:
#winning- that's awesome thank you. Glad to hear they caught the tire issue as well. It's tough when doing routine maintenance to catch all other concerns but they were able to catch this one and keep ya moving. Appreciate the review and the business. -Justin (GM)
Allways positive experience at bob Caldwell Chrysler .
Business response:
Glad to hear it. Our goal is to keep the same positive experiences for years to come. Thank you for the review and the business. -Justin H (GM)
Went in looking for a 2011 left in a 2017, wonderful service. Will be a customer for life.
Business response:
Thank you ****** for your fantastic comments and your business! Hope to continue to meet or exceed your expectations!
I helped my brother to get a car. The salesman told me he only ran my credit once and today I found out it was a lie. He ran my credit 8 times.
Business response:
*****, apologize for the confusion as there seems to be a lot of confusion on credit pulls and how they work...when applying for an auto loan a consumer provides the dealer with credit information (name/ address/ SS#/ D.O.B./ etc..). The dealer then sends this information to multiple banks in order for these banks to compete for your business. Essentially you want multiple credit pulls as that shows the dealer is trying to find you the lowest rate. In regards to how it affects your score? It affects your score the same as if... read more
We got a car from Bob Caldwell North and I only had the car a week i changed my mind because i feel for the payment I am paying I should have a new car not used. So when I was signing the paperwork at my job, I asked the sells man Tyme, because the finance manager wasn't the person presenting my contract to me, if I change my mind could I return the vehicle and get my down payment and my trade in back and he said yes. So when I called him and went up there because I want to return the vehicle and he said he would call me bac... read more
Business response:
Apologize for the issues and wanted to reach out to see if there is anything I can assist with on the vehicle you are in. Yes, there are some sincere issues with changing vehicles after the the paperwork is completed and vehicle leaves the lot. Once the deal is complete and the taxes are paid there is a serious mountain to climb financially because those taxes can not come back. Since we are pass that point I would be happy to assist if there are any issues with your current vehicle that needs remedied. We can consider it a ... read more
I purchased my Ram 1500 in 2014 and had an excellent appearance. Sales staff was helpful and not at all pushy like a lot of places. I recently had the truck in for service and it started out a little rough but everything was completed to my satisfaction. In frustration I had sent an email to Justin on a Friday night at 11pm and received an almost immediate response. I certainly did not expect that! I received a call from one of the service managers the very next morning. We discussed what my expectations were and he assured ... read more
Business response:
Great review ***** and yes mistakes will be made here but happy to hear that after the smoke cleared you were satisfied that your concerns were remedied. Want to thank you for constructive comments made on our review and thank you for your business. Very conscious from you and appreciated by us. Let us know if there is anything else we can assist with in the future and thank you for your business. -Justin H
Frequently asked questions about Bob Caldwell, Inc
How is Bob Caldwell, Inc rated?
Bob Caldwell, Inc has a 4.1 star rating with 126 reviews.
When is Bob Caldwell, Inc open?
Bob Caldwell, Inc is closed now. It will open at 9:00 a.m.
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