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Bob Baker Subaru Parts Department
- Auto Parts & Supplies
- Carlsbad, CA
About this business
Location details
5500 Paseo Del Norte, Carlsbad, CA, 92008, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 5:30 p.m. | |
| Tue | 7:30 a.m. to 5:30 p.m. | |
| Wed | 7:30 a.m. to 5:30 p.m. | |
| Thu | 7:30 a.m. to 5:30 p.m. | |
| Fri | 7:30 a.m. to 5:30 p.m. | |
| Sat | 8:00 a.m. to 1:30 p.m. | |
| Sun | Closed |
Poor communication and customer service. My leased Subaru has been waiting over 40 days for a windshield replacement, and I still have no clear delivery date. Getting updates requires constant follow-up, and no real solutions have been offered. The crack is halfway across the windshield, presenting a safety hazard. No loaner vehicle has been offered. Dealer claimed the crack was fue to a pre-existing chip, despite the crack magically appearing just a few days after I drove it off the lot although nothing ever hit my windshie... read more
2026-03 UPDATE: After four months, a new engine, and over four weeks of time spent in the service of AUTONATION SUBARU CARLSBAD, four lights on my dash lit up and the display would not stop flashing on and off. We decided to go to a different Subaru certified dealer and service shop. How is it that upon diagnosis this second Subaru certified service shop noted “gunk build up,” and recommended a full flush— for a THREE MONTH OLD BRAND NEW ENGINE? Did AutoNation lie about the original issue and convince me to buy a brand new e... read more
On June 28, I brought my Crosstrek in for routine maintenance—an oil change, alignment, and tire rotation. Unfortunately, my experience was extremely disappointing. I was overcharged for the services, and no one at the location has taken responsibility. The service advisor never answered my calls, and the manager completely ghosted me—even after I left multiple messages. To make matters worse, they forgot to place the maintenance reminder sticker in my car, which is basic procedure. The manager's unprofessional behavior and ... read more
99 percent of the time nobody answers the phone at the parts department. It’s so annoying to have to call sales who actually answer to have them run over to parts and have to tell them to answer the phone and even then half the time it will still go to voicemail. I’m trying to give you guys money here come on.
Worst Subaru in the country. I had a recall and they did it wrong. I went back to fix it, and they guy with my case didn't even want to give me his name. Shame for Subaru. Recalls are not a joke.
Frequently asked questions about Bob Baker Subaru Parts Department
How is Bob Baker Subaru Parts Department rated?
Bob Baker Subaru Parts Department has a 2.7 star rating with 12 reviews.
When is Bob Baker Subaru Parts Department open?
Bob Baker Subaru Parts Department is open now. It will close at 5:30 p.m.
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