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Bob Baker Mazda
- Car Dealers
- Carlsbad, CA
About this business
Location details
4310, 5365 Car Country Dr, Carlsbad, CA, 92008, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:30 p.m. | |
| Tue | 8:30 a.m. to 8:30 p.m. | |
| Wed | 8:30 a.m. to 8:30 p.m. | |
| Thu | 8:30 a.m. to 8:30 p.m. | |
| Fri | 8:30 a.m. to 8:30 p.m. | |
| Sat | 8:30 a.m. to 7:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
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Great cars and great dealershlip!
The service department manager at Mazda of Orange, Erik, is condescending and dismissive and has been a major frustration to work with. I brought my NEW car in for my Cilajet ceramic coating appointment, and my NEW car left the service with two deep scratches in the rear bumper that were not there before I dropped it off at the dealer. I bought a NEW CX-5 a few weeks ago from this dealer. I was upsold on several services, including Cilajet ceramic coating, 3-4 extra years of maintenance service, additional warranties, a PL... read more
I am with all of the 100s of reviews that say STAY AWAY!!!!!!!!!!!!!!!!!!!!!!! I am still trying to get a tag for a purchases from October! Our "e- signatures" & title paperwork was forged. Left the dealership in a Diesel that a "joke" (supposedly a joke anyways) was made about them filling it with gas. 20 mins later, we have a $12k repair for a fuel system. The idiots even listed it as Gas on the paperwork. I was mailed a check for half the parts, that was supposedly lost in the mail (but was postmarked after I called them... read more
Management & Organization Dan the Service Manager enormously generates! His communication with me through txt & video was so effective …..as the ‘Great Mechanic’…Gifted me with his enormous/professional insights…. This Dealership has my rating 5 Star…
My wife and daughter scheduled an appointment and test drove a pre owned vehicle (2022 Mercedes GLC 300). They were negotiating a trade in price when another sales person took the car's keys and sold the vehicle to another person who came in after my wife and daughter. My daughter was attempting to purchase the vehicle. Free for all is a terrible way to conduct business. Stay away from this dealership. Cut Throat Sales
I dealt with Samantha Steele to purchase my 2023 Mazda 3. There wasn't one on the lot, but were on the way. We worked out a deal and a good trade for my MX-5. As soon as a car became available we completed the trade. Samantha was great to work with and worked with me to get me good trade value.
I had a pleasant experience working with Rochester Mazda when I leased a new Mazda CX-5 in November of 2022. The dealership was being remodeled but was still very welcoming despite the occasional jackhammer sound (btw, they had complimentary earplugs!). I worked with Nicholas (Nick) Janssen as my sales consultant and Stuart (Stu) Taylor Higano Jr. was the paperwork extraordinaire. I would highly recommend working with Rochester Mazda and I would definitely ask for Nick to be my sales consultant. This is the second vehicl... read more
I hope never to have to go to El Dorado Mazda again! In June, we decided to purchase the CX5 we had leased the past 3 years thru them. Anticipating that we were going to turn around and resell the car, we had service completed including a full inspection the day before. We received a video of the entire inspection as part of the service. When we attempted to payoff the residual, the manager said we also had to pay $1000 for an inspection. We argued this was not fair as we had just had the car inspected by them the day before... read more
Frequently asked questions about Bob Baker Mazda
How is Bob Baker Mazda rated?
Bob Baker Mazda has a 4.7 star rating with 2,582 reviews.
When is Bob Baker Mazda open?
Bob Baker Mazda is closed now. It will open at 8:30 a.m.
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