Birdeye Logo White 2020
Watch Demo

Boathouse Discount Marine

Claim this profile

This business is unclaimed. Owners who claim this profile can update information, boost SEO, and more.

Claim this business for free
240 reviews
|Boat Dealers|Melbourne, FL 32935

557 N Harbor City Blvd, on the east side of US 1.), Melbourne, FL 32935

(321) 254-2535

Closed now


Suggest edits
Top Automotive in your area
(13) · Boat Repair

690 4th Place

(772) 562-4007
(1) · Automotive
(11) · Automotive

2701 Industrial Avenue 3

(772) 460-8559
(116) · Boat Dealers

806 Indian River Dr

(772) 633-0987
(124) · Boat Dealers

3321 Bridge Plaza Dr

(772) 713-7132
(43) · Automotive

3635 King St

(321) 636-2480

Come check out our retail store, 10,000sq ft of boating supplies, all priced BELOW our competitors! Call today to make an appt with "The Most Certified" Service Department in Brevard County. Boat, Motor, and Trailer sales.

Suggest edits
Birdeye For Business

This profile is powered by Birdeye. Over 70,000 businesses use Birdeye everyday to get more reviews and manage all customer feedback. Birdeye helps millions of local businesses to be found online with all their reviews and accurate business information. Learn more about Birdeye

240 reviews
Sort By:
scott s. review for Boathouse Discount Marine
scott s. on BirdEye

a year ago

06/07/2021, 14:33 PM
First off, Ive been a pretty regular customer buying oil filters, oil, and other misc parts for the better part of a decade. 11 months ago i went to service department to have my trim unit repaired (07 boat so the Yamaha unit lasted 13 years) The service manager, Steve, (no issue with steve, straight shooter) told me the unit would cost more to repair than a new one. Especially a new aftermarket one by SEI Engineering. 900 bucks later and I was on my way. 11 months later, the new trim unit is leaking oil from the cylinder rods. The unit has 1 year parts warranty. To use the warranty, i have to pay boat house to remove the unit from the boat, box it up, ship it to the manufacturer, pay their labor to repair it, pay return shipping, and then pay the labor to reinstall it. The retail cost of the seals is $40. per side. It takes maybe 12 minutes to replace both sides. My issue is Boathouse pushed a product, a product they wont service, a product they wont stand behind, a product with an effectively useless warranty, and a product that lasted 11 months. Im not unreasonable, I would have been happy with a set of seals as I can do the labor myself (obviously the warranty is useless). My second issue, is boathouse thinks parting with those seals is worth losing me as a customer. What do they cost boat house ? maybe 30 bucks ? Steve's response was what If we have to give everyone a set of seals ? Well steve, maybe you shouldnt push junk and sell it as if it wasnt. If you do, you ought to be somewhat ready to stand behind it. 30 bucks.. You make that off of me on my next oil change.. Or at least you would have.
Featured content
Why You Should Display Reviews on Your Website

Why You Should Display Reviews on Your Website

Why You Should Display Reviews on Your Website
How do I keep track of my reviews On Google?

How do I keep track of my reviews On Google?

How do I keep track of my reviews On Google?
Footer Banner 2021
Get more reviews. Get more customers.

Get more reviews from your customers with Birdeye. Dominate search results. Beat local competitors. Grow your business. Easy, done.