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BMW Parts Department
- Automotive
- Tacoma, WA
About this business
Location details
4011 20th St E, Tacoma, WA, 98424, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 5:30 p.m. | |
| Tue | 7:30 a.m. to 5:30 p.m. | |
| Wed | 7:30 a.m. to 5:30 p.m. | |
| Thu | 7:30 a.m. to 5:30 p.m. | |
| Fri | 7:30 a.m. to 5:30 p.m. | |
| Sat | 8:00 a.m. to 4:30 p.m. | |
| Sun | Closed |
Was told parts in stock. After 4 working days I called. Said was special order. Told me part should get to them in 2 days then wait another 2-4 to ship.
This is the worst place you can order from. I order four bushing for my BMW and every time I call either they don’t answer or if they answer they will hang up in my face specifically a person his name ((DONOVAN )) bad customer service bad attitude I ask him can you get your manager on the phone? He say his manager it’s in a vacation and he gonna be back after a week. It was a lie. His manager name is Jamison or James. I can’t remember exactly but some way somehow I get in touch with him and I explain in this situation and he... read more
Don’t bother thinking something silly like they will actually listen to what you are asking them. If I could give zero stars I would
Received a damaged part, submitted a return request same day. After a week had gone by with no response, I started calling them. The first few times I was actually able to get someone on the phone, but it was always “send pics to our email and I’ll talk to my manager”, only to never hear from them again. They eventually stopped answering my calls, didn’t respond to my voicemails, and didnt respond to my emails. After a month of this, I eventually just had to file a dispute through my CC. Still out of pocket almost $200 as of... read more
Going the extra mile to help you get a part quicker that “3-4 weeks away” is not happening here. If your car is on the rack in their service department, the parts department will not give any options to speed up the repair process. Just know that’s what you’ll get
Frequently asked questions about BMW Parts Department
How is BMW Parts Department rated?
BMW Parts Department has a 3.6 star rating with 89 reviews.
When is BMW Parts Department open?
BMW Parts Department is closed now. It will open tomorrow at 7:30 a.m.
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