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BMW of Northwest Arkansas
- Car Dealers
- Bentonville, AR
About this business
Location details
2500 SE Moberly Ln, Bentonville, AR, 72712, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
I recently had a frustrating and costly experience with my 2013 BMW X3 at BMW of Northwest Arkansas: 7/24/2024: My car displayed a "Drivetrain Malfunction" error, so I took it to this dealership for repairs. 7/25/2024: The dealer diagnosed a battery issue and recommended replacing the battery and engine gaskets. I agreed and paid $4,000 ($2,000 out of pocket, $2,000 from my extended warranty). 7/26/2024: I got the car back. 7/28/2024: After driving less than 30 miles, the "Drivetrain Malfunction" error appeared again, and th... read more
Business response:
Good afternoon, Kan. Our Service Team has and will continue to work with you on the repair of your vehicle, but there are elements of the situation that are out of our control. Per your discussion with the Service manager, we will be in touch regarding next steps.
ASK FOR YOUR OLD PARTS AND PICTURES I took my newly purchased 2020 BMW X1 to this dealer because of a random intermittent vibration I felt in the steering wheel. The Dealer stated the problem was: a loose engine mount and an unsecured AC line. Cost to repair: $1100. Day before I picked up the car, the service advisor reached out and said I needed to have the tires balanced as “they still felt some vibration”. The cost: $99. I balked at this because he’d already assured me the proposed repairs were the problem and would solve... read more
Frequently asked questions about BMW of Northwest Arkansas
How is BMW of Northwest Arkansas rated?
BMW of Northwest Arkansas has a 4 star rating with 361 reviews.
When is BMW of Northwest Arkansas open?
BMW of Northwest Arkansas is open now. It will close at 7:00 p.m.
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