Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

BMW of Freehold

4.5

About this business

At BMW of Freehold, we understand that you have a choice when it comes to selecting a dealership. We go above and beyond to earn your business each time you visit. Our state-of-the-art facility boasts a huge showroom where you can browse new BMW models and Certified Pre-Owned BMW models, as well as other pre-owned vehicles. This is where our sales and financing team work seamlessly to get you into the vehicle of your dreams. Located adjacent to the showroom is the modern BMW Service Center, which provides authorized BMW main... read more

Location details

4225 U.S. 9, Freehold, NJ, 07728, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.52,219 reviews
Select a rating
Jeffery H's profile image
Jeffery H 
a year ago

Inquired about a car, Im out of state. Vehicle is available. Online on the website and vehicle page. Nowhere does it state the price would be different compared to what is advertised online. Just a 799 fee which is in the fine print. Come to find out I reach out and they want 100k over the asking price that is showing up online. Very old school business practices. And no care for customer service. 

Anthony Z's profile image
Anthony Z 
2 years ago

The initial experience was very nice. But once I got to the financing department and after sales the entire experience was unprofessional *** WENT DOWN HILL EXTREMELY FAST. I was out of town at dealing with a personal family matter and was threatened by **** the salesman and ***** in finance due to their error that they are going to go after my credit. To get away from them I paid the car off immediately and DO NOT recommend to anyone to purchase a car from Freehold **** Call me anytime to discuss if you plan on purchasing a... read more

joseph p's profile image
joseph p 
2 years ago

I have never, in my 30+ years of buying new and used cars, ever had an experience like this. I purchased a car from them 5 MONTHS ago and still have not received my registration or plates. Now I'm being slammed non stop with Ezpass violations because the Ezpass I'm using is linked to my old vehicle.I have been in contact with this dealership constantly trying to get this resolved and all they done is blame everyone but themselves.Here's an idea Freehold **** How about you don't sell cars you don't own or have documentation f... read more

Deborah T's profile image
Deborah T 
2 years ago

Terrible service. ****** did not tell me before taken a 1 1/2 hour drive to see the car I inquired about. It was being sold as is and Didn't come with any warranty. Also it would cost over $6,000 for a warranty for 2 years. Are you kidding me. The car had 2 oil leaks and had battery trouble. She lied the car could not have went thru inspection and you wanted me to pay for ************ that should have been checked out at the time of inspections . What a waste of my time. Be honest with people about what your selling. Terribl... read more

Jacob K's profile image
Jacob K 
2 years ago

I Contacted *************************** after receiving a referral from someone who does a lot of business with him. I reached out and informed ****** what I was looking to get into and that I had a car to trade in with Equity. He right away spent 30 mins on the phone getting to know me and my whereabouts until finally giving me a quote. I took that information and wanted to cross check with other sources to make sure its spot on, turns out the price he was giving me was completely inaccurate to what he actually promised me,... read more

Janine G's profile image
Janine G 
3 years ago

I have purchased/leased vehicles at 5 BMW dealerships in NJ, this is by far the worst one. I tried to contact the finance department to resolve an issue. I left messages and emailed 3 people, no call back or email response. Once the sale is complete, they will not return your call if you have an issue. Apparently, they do not care about keeping you as a customer. There are many other dealerships in the state that are great, do not give BMW of Freehold your business. 

Rajesh R's profile image
Rajesh R 
4 years ago

I have to start with saying the dealership's indifferent treatment towards potential customers. On 2/8/2020 around 2.20pm, i had walked into the dealership with my daughter to shop for a used car they had in their inventory. I was shopping a good car for my daughter. I was told by a gentleman (standing behind the front desk lady) that it is a 45 minute wait (while the lady did not seem to bother to check with me any details!!!). I walked out and called them to make an appointment. I was given a slot of 2.30pm or 3pm!!. I too... read more

John R's profile image
John R 
4 years ago

I have to say that I am very disappointed with this dealership. When I first walked in I was lead to believe that this dealership would break the stigma of car dealerships and the agony of buying a car. At first, they were very open to making you happy. Of course, once you have been looped in, thats when the true colors are exposed. I was told upon purchasing my vehicle that I could purchase a maintenance plan to service the car there ( the key here is to keep the business coming to the dealership. I was originally told at t... read more

Frequently asked questions about BMW of Freehold

How is BMW of Freehold rated?

BMW of Freehold has a 4.5 star rating with 2,219 reviews. 

When is BMW of Freehold open?

BMW of Freehold is closed now. It will open tomorrow at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com