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BMW of Farmington Hills

3.3

About this business

Location details

38700 Grand River Ave, Farmington Hills, MI, 48335, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 6:00 p.m.
Tue10:00 a.m. to 6:00 p.m.
Wed10:00 a.m. to 6:00 p.m.
Thu10:00 a.m. to 6:00 p.m.
Fri10:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 4:00 p.m.
SunClosed
3.37 reviews
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Xiaohan Liu's profile image
Xiaohan Liu 
on Google
2 weeks ago

Terrible service!!! I dropped my car off in the morning and was told it would be ready by 4 PM, but no one ever contacted me. I called nearly 10 times with no response or follow-up. I couldn’t even get my car back that day, and no one took responsibility. 

Mark Chaaban's profile image
Mark Chaaban 
on Google
2 weeks ago

This is the worst BMW dealership I ever dealt with based on Customer Service. They do great work but their people running the service desk are horrible. Today I had another problem. I was trying to be nice as much as I can but I was treated like if they don't want my business. Today I waited from 10:15 - 12:45 just for an Engine Oil Change "Not Oil Change". and to top that, I had to go to the service area and ask the person who served me if my car was done. The person was eating and looked outside and told me that it was don... read more

Mitchell Delozier's profile image
Mitchell Delozier 
on Google
4 weeks ago

Dan, the part guy oh my God he is absolutely terrible so nonchalant doesn’t even wanna help get him out of this dealer 

Sam Eid's profile image
Sam Eid 
on Google
a month ago

Very good services and friendly,very knowledgeable and they work with you to earn you business 

Luba Matison's profile image
Luba Matison 
on Google
a month ago

Very helpful and knowledgeable salesperson. Gigi was wonderful! 

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Frequently asked questions about BMW of Farmington Hills

How is BMW of Farmington Hills rated?

BMW of Farmington Hills has a 3.3 star rating with 7 reviews. 

When is BMW of Farmington Hills open?

BMW of Farmington Hills is closed now. It will open at 10:00 a.m. 

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