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BMW of Crystal Lake

4.3

About this business

If you're searching for a "BMW dealer near me" in the Crystal Lake, IL area, we're here to help! Our BMW dealer in Illinois is a great option for your BMW service, BMW parts, accessories and BMW sales needs! We offer free service pick-up and drop-off as well as the ability to purchase your car online with our easy FAST LANE process. Contact free test-drives and remote paperwork are available. We always have a great selection of new and used vehicles to choose from including BMW Competition models, xDrive and AWD with afforda... read more

Location details

360 N Illinois Rte 31, Crystal Lake, IL, 60014, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 7:00 p.m.
Tue7:30 a.m. to 7:00 p.m.
Wed7:30 a.m. to 7:00 p.m.
Thu7:30 a.m. to 7:00 p.m.
Fri7:30 a.m. to 6:00 p.m.
Sat8:30 a.m. to 6:00 p.m.
SunClosed
4.3406 reviews
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Jay D's profile image
5 days ago

Three days of calling the Parts department with no call back or answer. When asked to speak with a manager none are available to speak with me. Called up a different dealer and they answered and asked if they could put me on hold which I gladly held for the 2 mins until I was helped and serviced. 

D Matt's profile image
D Matt 
2 weeks ago

I recently purchased my second BMW from Michelle at BMW of Crystal Lake and couldn't be happier with the experience. From start to finish, Michelle provided exceptional service and went above and beyond to ensure a smooth and enjoyable car-buying experience. Michelle was patient and understanding as our ideal vehicle changed and helped us find the perfect car that met all of our needs. She sent updates on new models and worked over a holiday weekend to get us into our car. Even when faced with a technical issue, Michelle was... read more

Richard Leseth's profile image
Richard Leseth 
2 weeks ago

Bought a BMW X3 at harvard Chevrolet and had a low coolant level warning. Asked if they could check it they said no and I needed to go to a bmw dealership. Went to BMW in Crystal lake explained what was happening and withing 10 minutes the coolant level was checked and filled they looked for leaks and other things found nothing. Very professional people and dealership I would recommend anyone looking for a bmw to go to Crystal Lake to purchase on from this dealership. 

Alex Masso's profile image
Alex Masso 
2 weeks ago

As a busy professional, I can’t express how grateful I am for the incredible service I received from the Service Team at BMW in Crystal Lake. On my way to work, my car gave me a low engine coolant warning. I called the BMW service department, and they immediately took me in. In less than 20 minutes, they topped off my coolant and had me back on the road—at no charge! This team is absolutely phenomenal! It’s this kind of exceptional service that truly sets you apart from the rest. Thank you so much for taking care of me when ... read more

Pete Kiraly's profile image
Pete Kiraly 
3 weeks ago
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Frequently asked questions about BMW of Crystal Lake

How is BMW of Crystal Lake rated?

BMW of Crystal Lake has a 4.3 star rating with 406 reviews. 

When is BMW of Crystal Lake open?

BMW of Crystal Lake is closed now. It will open at 7:30 a.m. 

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