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469 West Cedar Street, Akron, OH, 44302, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:30 a.m. to 9:00 p.m. | |
Tue | 7:30 a.m. to 6:00 p.m. | |
Wed | 7:30 a.m. to 6:00 p.m. | |
Thu | 7:30 a.m. to 9:00 p.m. | |
Fri | 7:30 a.m. to 6:00 p.m. | |
Sat | 9:00 a.m. to 6:00 p.m. | |
Sun | Closed |
Unpleasantly surprised. They do not respond to emails or text messages or anything of the kind. I also don't know why I expected more from a BMW dealership, but what a let down. You're selling very high-end Vehicles so you shouldn't look like walking Phoenix from the movie The Joker. That being said, We've been in the process of buying a car since last Saturday for my son. Listening to David talk to my husband this morning put a very sour taste in my mouth. What a level of disrespect. He's lucky that my husband was the one w... read more
Please read: I received a response from BMW North America. They will not own their evaporator problem and simply explained that my car's warranty was expired. However, they recently repaired a component due to a recall. No, my car was not under warranty for this recall fix. Please read comments in Quorum, Reddit, Bimmer, regarding evaporator issues. Those providing extended warranties won't cover the evaporator issue because they classify it as erosion. As a note, these policies rarely cover gasket and valve cover issues (th... read more
12% Shop fees. No, not a typo...12% shop fees....you get a quote...they won't tell you, but....$12% shop fees. Are you kidding me? Nope....went in for an alignment, quoted $220 or something. Higher than normal and/or others, but....was tight on time. They do great work, but.....$26 shop fee. No, no mistake here....12% shop fee. I have to check a $4500 oil pan gasket service paid for to see if the shop fee was added and at what percentage. I still give them a 5-Star because they do great work and no one should get a one star ... read more
BMW is not owning up to AC evaporator issues on their vehicles. Having owned many autos during my lifetime, none have had AC issues. The evaporator on many BMW models have leaking problems. It cost me over $400 before I was advised it was the evaporator and not the compressor, or hoses. Research has revealed, this is not an isolated issue. Many owners have reported quotes of up to $8,000 to replace the evaporator. This is a difficult fix. The dashboard has to be removed to get to the evaporator. Professional technicians indi... read more
BMW of Akron has a 4.6 star rating with 1,876 reviews.
BMW of Akron is closed now. It will open at 9:00 a.m.
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