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As of December 8th, 2017, Dave Walter BMW became BMW of Akron - part of the Jay Auto Group. With a rich heritage in the automotive industry, Jay Auto Group has been serving Greater Cleveland for over half a century. Starting with Jay Pontiac (now Jay Buick GMC) in 1957, then Jay Honda in 1971, we are truly proud and excited to welcome Volkswagen of Akron and BMW of Akron to the Jay Auto Group family. Whether you are a current or new customer, we welcome you to stop by in the coming months as we would be honored to have the o... read more
469 West Cedar Street, Akron, OH, 44302, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:30 a.m. to 9:00 p.m. | |
Tue | 7:30 a.m. to 6:00 p.m. | |
Wed | 7:30 a.m. to 6:00 p.m. | |
Thu | 7:30 a.m. to 9:00 p.m. | |
Fri | 7:30 a.m. to 6:00 p.m. | |
Sat | 9:00 a.m. to 6:00 p.m. | |
Sun | Closed |
I purchased a 2017 Lexus RX350. Tanner was my Client Advisor. As an out of state customer, I expected a high level of communication & transparency. Tanner did not disappoint. He answered all questions, sent videos, and pointed out any concerns which a "Site unseen" customer may have. He was efficient with the document process and provided a quality shipper for my delivery of the vehicle. The vehicle arrived in excellent condition & was immaculate on the inside. I am absolutely pleased with my purchase and appreciate the atte... read more
Got my Raptor here, love it.
Drove here twice from Cleveland, both times awesome experience The staff is extremely friendly, knowledgeable especially Mr Alphonso- the Boss, simply awesome!!! And hey I am a Doctor and a fair good judge of character…. Mitchell is very efficient and knows what she’s talking about!! Kevin in parts gave a total honest explanation when we asked about Hybrid car battery replacement even at the risk of losing a Sale This is a new Management under Alphonso, so don’t go by the older reviews, just come here
The customer service is superb! Erin, One of the service advisors, was such a gem! I have been having some audio issues where the sound wouldn't initially play but my head unit worked. I went to bmw north canton because it's close to my house and after going back twice they weren't able identify a problem and claimed it is working properly. I decided to go to BMW Akron and after only an hour they were able to identify the problem and resolve it! I am beyond grateful and will now be driving 30 minutes to Akron for any service... read more
Took car in for diagnoses. I told the lady I needed three codes checked out and a noise to be inspected. She told me that it would be $219 to start. The tech “diagnosed” the noise (he didn’t) and gave me a quote on what he thought it could be. When I asked about the three codes I read off to the lady that were fuel related and I had said I want these diagnosed. She told me that it would be an extra $219 to diagnose those, Before I could even lose my mind at that because that info should’ve been included when I dropped the ca... read more
BMW of Akron has a 4.6 star rating with 1,853 reviews.
BMW of Akron is open now. It will close at 6:00 p.m.
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