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8111 Kennedy Rd, Markham, ON, L3R 5M2, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Very disappointing experience at BMW Markham. My service advisor, TJ, followed up with me asking for a 10/10 survey rating, but the actual service did not reflect that at all. I was promised a complimentary VIP Clean Up (interior & exterior), but this was never completed, and there was no follow-up. On top of that, my vehicle issues were not properly resolved: The side mirrors still do not fold automatically when locking the car The BMW app continues to show an “Urgent: Interior Functionality Check Up” warning I even brought... read more
Extremely disappointed with the pre-owned sales service here. The final price was significantly higher than the advertised list price due to numerous hidden fees. On top of that, they were completely unwilling to negotiate or offer any discounts. I don't recommend this place if you value price transparency. Avoid this place! The advertised price is a total lie once they add on all the hidden fees. They are outright misleading their customers.
I had an EXTREMELY NEGATIVE experience with this dealership and would strongly warn others to stay away. The dealership agreed in writing to replace the 2 front tires (which were a different brand from the back) so they would match the rear summer tires (I have that on writing by sales representative on e-mail). Instead, they replaced all of them with race track tires without my knowledge or permission. The tires on the car when I signed the bill of sale were Michelin pilot sport (summer tires) in the rear, and pirelli p zer... read more
This was an extremely frustrating and misleading experience. The service advisor quoted me a “key price” but completely failed to mention that this price was ONLY for the fob — without the physical key blade. That is beyond unreasonable. When you quote someone for a “key,” any normal person would understand that to mean a complete key, not a partial piece missing a critical component. Because of this lack of transparency, I placed the order thinking I was getting a full replacement. Instead, I ended up with an incomplete key... read more
Terrific buying experience! We worked with Anthony to purchase our X5 hybrid. From the very beginning, he was professional, highly responsive and easy to work with. He answered all of our (many) questions and went above and beyond to follow up to ensure all details of the purchase were managed. We felt very comfortable with the experience and confident with our vehicle choice. When the vehicle was delivered, it was beautifully presented in the delivery bay; the big red bow was a cute touch. Marla was friendly and efficient d... read more
BMW Markham has a 4.4 star rating with 3,812 reviews.
BMW Markham is open now. It will close at 5:00 p.m.
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