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BMW CPO Manhattan
- Car Dealers
- New York, NY
About this business
Location details
801 11th Ave, New York, NY, 10019, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Unfortunately, I’m very disappointed with the unprofessionalism at this manufacturer-operated location. I visited twice and specifically selected a certified pre-owned X1 to view. My appointment was confirmed, I arrived on time, inspected the car, and was even asked if I wanted to take it for a test drive. However, as we were walking out for the test drive, I was suddenly told, “Sorry, this car was sold.” At no point the day before was I informed that the vehicle was pending sale, nor was I given the opportunity to place a d... read more
5 stars service
Isaiah C. at Manhattan BMW is the definition of great customer service. Over the last 5 years, I’ve bought an X5 and three X3s through him for myself and my family, and every time he’s worked in my best interest and kept my priorities front and center. I just placed my order for my 5th BMW with Isaiah and I’m currently waiting on delivery—and once again he’s made the process smooth and confidence-inspiring. Highly recommend Isaiah and Manhattan BMW.
The conduct of the staff has been profoundly disappointing—most notably, though by no means exclusively, that of Mr. Isaiah Cheltenham. His demeanor was marked by an unbecoming arrogance, a startling absence of courtesy, and a most regrettable deficiency in professional decorum. FHaving written to him in January to inquire about the procurement of a particular model, I received no acknowledgment whatsoever. Upon following up by telephone today, Mr. Cheltenham saw fit to inform me—rather self-importantly—that it was his day o... read more
I brought my BMW X7 M50i to a BMW dealership in Manhattan strictly for service, not purchase. The vehicle was brought in after I was contacted by the dealership and advised to come in due to a reported parking brake issue that needed inspection. Before bringing the vehicle, I specifically asked whether the warranty status had been checked and explained that the factory warranty had expired. I was told to bring the vehicle in so the issue could be properly evaluated. However, once I arrived, the service staff refused to proce... read more
Frequently asked questions about BMW CPO Manhattan
How is BMW CPO Manhattan rated?
BMW CPO Manhattan has a 4.4 star rating with 1,048 reviews.
When is BMW CPO Manhattan open?
BMW CPO Manhattan is closed now. It will open at 9:00 a.m.
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