Bluemercury

Alexxia C 

on Google

3 months ago

I’ve been to this location a few times and I personally have not had great experiences with the people that work here. The employees I’ve dealt with before were very snooty and always seemed to be very impatient with helping me and gave off passive aggressive tones in their way of speaking to me. It completely turned me off when it kept happening when I visited the location so I avoided coming to this location for a while. I just so happened to be in the area and I really needed to pick up some makeup and I decided to go in ... read more

Irina Ursu 

on Google

8 months ago

Yesterday, I had an extremely disappointing experience at Bluemercury. I stopped by to purchase a serum and requested assistance in choosing the right one. Unfortunately, the staff member who assisted me(a guy) was extraordinarily rude. His annoyance was palpable, which was quite shocking. I had intended to spend around $500 but ended up leaving with just a single serum due to his lack of helpfulness. It's clear that customer service is not his forte, and he should really reconsider his role in this industry. 

Londa Gazall 

on Google

8 months ago

The store manager should find a job for Raul in the back where he has no contact with customers or let him go. I went in yesterday to get some advice on eye make up. I was in the week before and purchased some eyeliner and lip gloss from this very helpful gal…who showed me how to appy the eyeliner, enthusiastically offered to try a couple of different colors on my eyes, shared her suggestions, and when I checked out, even threw in a couple of samples with my purchases she had thoughtfully selected. Having had such a positive... read more

Kristina Ilchenko 

on Google

9 months ago

we got there an hour before the store closed, there was a note on the door "at lunch, back at 6:30". The seller returned at 6:45. Raul (I think that's his name) was rude and uninterested in the customer. He acted arrogantly, was not involved in the work. The selection of goods is good, but such service is just crazy.