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Bluechoice Healthplan
- Insurance
- Columbia, SC
About this business
Location details
4101 Percival Rd, Columbia, SC, 29229, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
service sucks. .will find a new provider
I have had a very good experience with their customer service in trying to sort out hospital bills after giving birth. I always call them before the hospital because they are so much more helpful, and they have contacted the hospital on my behalf. When promised follow up, I received it.
Had A RX policy that went from $27 to $77 a month. Had no idea until they sent a bill after the enrollment period was over. When I called they said they sent me a letter before enrollment, of course I never received. Their course of action was to file a grievance with themselves. To which I received a form letter saying they sent me a letter, again that I never received. And by the way the form letter had a grammatical error. So every time I have called them in the last 5 years they always ask for my phone # to verify it was... read more
Had A RX policy that went from $27 to $77 a month. Had no idea until they sent a bill after the enrollment period was over. When I called they said they sent me a letter before enrollment, of course I never received. Their course of action was to file a grievance with themselves. To which I received a form letter saying they sent me a letter, again that I never received. And by the way the form letter had a grammatical error. So every time I have called them in the last 5 years they always ask for my phone # to verify it was... read more
We had to call customer service and we spoke to Lucinda. Lucinda was AMAZING! If I could give her 10 Stars and a TIP I would have. She was kind, helpful and responsive. If Blue Choice reads this Lucinda spoke to us today 6/29/2023 @ 2:40pm. BEST CUSTOMER SERVICE EVER!
Frequently asked questions about Bluechoice Healthplan
How is Bluechoice Healthplan rated?
Bluechoice Healthplan has a 2.6 star rating with 26 reviews.
When is Bluechoice Healthplan open?
Bluechoice Healthplan is open now. It will close at 6:00 p.m.
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