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Blue Nile

4.3

About this business

Location details

2800 W Big Beaver Rd, Troy, MI, 48084, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 8:00 p.m.
Sun12:00 p.m. to 6:00 p.m.
4.3157 reviews
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Larry Bryant's profile image
Larry Bryant 
4 weeks ago

The experience with Blue Nile both online and in the showroom was amazing. The experience using the creative studio was incredible. I built the ring I wanted. The customer service reps in the showroom were very helpful and provided the expertise that enabled me to build the dream diamond for my fiancé. Courtney was especially helpful. She even called me to see how the engagement dinner went. I would recommend Blue Nile for anyone interested in learning more about diamonds and creating a customized ring. 

Dave Jones's profile image
Dave Jones 
a month ago

Ulises at Blue Nile Jewelry Store was absolutely amazing! From the moment we walked in, he greeted us with a smile and made us feel welcome. He was very knowledgeable and explained everything in detail without ever making us feel rushed. Ulises was also incredibly kind and patient, helping us find exactly what we were looking for. His professionalism and genuine care turned what could have been a stressful process into a truly enjoyable experience. I can’t recommend him enough — thank you, Ulises, for going above and beyond! 

The Oil Exchange's profile image
The Oil Exchange 
a month ago

I had such a wonderful experience at the Blue Nile Jewelry Store thanks to Ulises. He was extremely informative, patient, and kind throughout the entire process. He took the time to answer all of my questions, explained the details clearly, and made sure I felt comfortable with every step. His professionalism and warm personality made the experience enjoyable and stress-free. I truly appreciated his helpfulness and knowledge — it made all the difference. If you’re looking for excellent service, I highly recommend asking for ... read more

Rhea J's profile image
Rhea J 
2 months ago

I really wanted to like Blue Nile, but my experience was quite disappointing mainly due to 1) the abysmal quality of the diamonds for the first pair we received, 2) Vicki at the store was quite rude, I would’ve spent more with her if she was a kinder salesperson, and 3) minimal inventory in store (I’d recommend going to another diamond store for last minute purchases). We purchased a pair of 1.5 ct cushion cut lab grown diamond earrings. These earrings arrived about 2 weeks later and were very close to a 1 ct size. One of th... read more

Douglas's profile image
Douglas 
2 months ago

The thrill of creating a unique custom piece coupled with the one on one attention you won't get much were else. Vickie and the team at Somerset are a pleasure. Thanks. 

Frequently asked questions about Blue Nile

How is Blue Nile rated?

Blue Nile has a 4.3 star rating with 157 reviews. 

When is Blue Nile open?

Blue Nile is closed now. It will open tomorrow at 10:00 a.m. 

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