Blue Nile

D.T. 

on Google

2 weeks ago

I had such a terrible experience here. I didn’t realize we needed an appointment to look at wedding bands so when we walked in, there was no direction or greeter to direct us what to do. After waiting a bit, someone came around and asked if anyone had appointments - not a single person did on a Saturday afternoon. It was a busy afternoon so we were okay waiting. After waiting over 40 mins, it was our turn. The wedding bands in the display case was blocked by another sales rep and their clients. My sales rep did not bother to... read more

Hope Scott 

on Google

a month ago

I went into the store on a whim to look at diamond studs, it was such a pleasure to work with Emely. I learned so much from her and she helped me quickly narrow down what I was looking for. Super low pressure sale she was just informative and helpful! Would recommend stopping into blue nile and working with Emely! 

Shilpa D (Shilpa Dass, MD) 

on Google

a month ago

Very disappointed that I chose Blue Nile to upgrade my engagement ring. While the store personnel were kind and helpful, the company as a whole has terrible service and reliability. I ordered a custom engagement and made arrangements to be available the day after the estimated ship date. I called them multiple times because I did not see any updates on the website. Then on the actual ship date, finally someone at the store told me that they had never received the diamond in the first place and do not have a ring to ship out.... read more

Stephanie 

on Google

a month ago

Emely is hands down the best ever! She is incredibly professional, knowledgeable, and welcoming, making what could have been a stressful process feel entirely seamless and special. She truly knows her craft inside and out, taking the time to educate us on diamonds and answering every single question with immense patience. We couldn't have asked for a better experience. Emely went above and beyond to help us find an engagement ring and diamond that exceeded all our expectations. Her expertise and warm attitude made all the di... read more

Tobi Sobowale 

on Google

a month ago

I had an excellent experience at Blue Nile thanks to Emely Ortiz. She was incredibly helpful throughout the entire process of finding the perfect engagement ring. Emely was kind, respectful, and very patient while answering all my questions and guiding me through the different options. She made the experience smooth and stress-free, and I truly appreciated her professionalism and genuine care. I highly recommend asking for Emely if you’re looking for great service at Blue Nile!