Blue Heron Pointe Apartments's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Blue Heron Pointe Apartments

3.4

About this business

Location details

6244 Trumpeter Ln, Ypsilanti, MI, 48197, United States

Get directions
WeekdayScheduleStatus
Mon12:00 p.m. to 5:00 p.m.
Tue12:00 p.m. to 5:00 p.m.
Wed12:00 p.m. to 5:00 p.m.
Thu12:00 p.m. to 5:00 p.m.
Fri12:00 p.m. to 5:00 p.m.
SatClosed
SunClosed
3.453 reviews
Select a rating
Libby Stenzel's profile image
Libby Stenzel 
on Google
2 months ago

We have lived here for 6 years and it has turned into a nightmare with the management changes. (It was wonderful 5-6 years ago with the original owner, Danny). Emails and phone calls with resident questions/concerns are routinely totally ignored, and there is no one at the “leasing office” to directly talk to about issues. They are great at sending out automated reminders about rent! Update: someone did reach out to me about my concerns, and I replied to the email. Per usual, no one has responded back (going on two weeks at ... read more

Lena Kasham's profile image
Lena Kasham 
on Google
4 months ago

Thank you sharonda i love my new home , appreciate all your help . 

Esther Quaynor's profile image
Esther Quaynor 
on Google
4 months ago
Claudia Rocks's profile image
Claudia Rocks 
on Google
4 months ago

After making several attempts to reach the office, I have decided to leave this review. They are charging me $40 for insurance each month even though I have provided them with proof that I already have renter's insurance. There are other unexplained charges and no one has followed up with me even though I have sent several messages and left several voicemails. We recently received a message that if we want ed to reach the multi site director, Rhonda Griffin, we should call a certain number on specific dates. I have tried tha... read more

Ryan Mar's profile image
Ryan Mar 
on Google
6 months ago

We were here for two years and had four management companies. I've had to threaten legal action multiple times. We're currently being charged $75 for them processing $3 worth of utilities for a time frame that was NOT WITHIN OUR LEASE. And they won't pick up the phone. 

View all google reviews

Frequently asked questions about Blue Heron Pointe Apartments

How is Blue Heron Pointe Apartments rated?

Blue Heron Pointe Apartments has a 3.4 star rating with 53 reviews. 

When is Blue Heron Pointe Apartments open?

Blue Heron Pointe Apartments is open now. It will close at 5:00 p.m.  

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com