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Blue Federal Credit Union - 7th Avenue
- Credit Unions
- Cheyenne, WY
About this business
Beginning in August you will notice some changes at our 7th Avenue branch in Cheyenne as we begin a beautiful exterior face-lift and interior remodel! To ensure we continue to provide excellent service, a temporary workspace will be open during the entirety of the renovation. We believe a great credit union can change your life for the better. As a member-owned, not-for-profit cooperative, we return millions of dollars in the form of dividends to our members each year. We genuinely exist to serve; it’s an honor and a d... read more
Location details
114 E 7th Ave, Cheyenne, WY, 82001, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:30 p.m. | |
| Tue | 9:00 a.m. to 5:30 p.m. | |
| Wed | 10:00 a.m. to 5:30 p.m. | |
| Thu | 9:00 a.m. to 5:30 p.m. | |
| Fri | 9:00 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Worse Credit Union/Bank I have every dealt with. Had my car financed with them and they could not correctly apply my Principle Only monthly payment correctly...they kept applying it to interest of all things!!! Went over and over it with them and I tried sending it in everyway they said to and still it was done wrong. The last time they refused to go back and correct the error!!! I changed Credit Unions! Don't go with them is all I can say! Customer Service is awful and they sure aren't looking out for the customer.
Poor customer service. I refinance a car with them. And they refused to give me a title for my car So I can not even trade it in on new car. No one has returned my calls or emails on this matter.
Horrible experience, very difficult to do anything with... they'll say one thing and do something else. Do yourself a favor go somewhere else, even if they are offer a higher APR because you'll wish you had later. Made a payment which came out of my bank on the 28th and they took until the 2nd of the following month to post on their end. Didn't even try to fix the situation at all and my credit suffered because they can't do their job in a timely fashion? Their automated teller is joke and I tried 3 time to pay my loan earli... read more
Terrible experience!! I purchased two vehicles through Blue Federal CU (******** S550 & *** GLS550) and it took them 4 months to get our title correct. We are now going through the same process on our other vehicle. They tell you one thing and do another and don't really care about the troubles and time it takes. You have to hold there hand to get anything done right. We worked with the branch in Vista Ridge and Lafayette. From the branch managers and on down are just terrible. Stay away from Blue Federal CU!
This bank is horrible with customer service. I had a family emergency where I had a death in my family and so I was behind on payment for my loan and when they gave me a number for someone in customer solutions I called her every day for 5 days and left multiple messages and she never once responded back to me. That is absolutely ridiculous. It’s like there is no one to help you when you need them.
If I could give negative stars, I would. Access to my mobile banking was prematurely revoked. To rectify the situation, I was told I would be given a call that day to resolve. Call never came. I then spoke with representatives multiple times over the following days. Again being told 1-2 business days. Well, here we are, a month later, and I have still yet to receive a call to rectify the situation. I called BFCU and again was told I would have to submit a request and I was now told the "normal" turnaround time was 1 business... read more
My niece financed her auto loan with Blue Federal Credit Union. I signed on as her co-signer. They are alledging that the I am the primary named on this account and supposedly I opened a savings account with them. This is false and fradulent information. I have tried to correct them stating that I never I was never a primarily account holder. I have never made a monthly payment to Blue Federal Credit Union. On several occasions I have called them to have them correct their records. They failed to do this. After asking me sev... read more
We called trying to refinance. They apparently use a 3rd party person to handle some of there calls. The person asked us all our info and even asked me my passport number which I thought was odd. Well the next day I got someone calling me pretending to be from the FBI trying to get info from me. Now we are going to have to monitor our personal info and make sure no tries and uses our identity for any reason.
Shady experience dealing with my husband's car loan after his death. I notified BFCU of his death and sent them his death certificate, OFFERED TO PAY the entire balance to release the lien (I was not a co-signer on the loan so I am not responsible according to our state law), protected the car after his death by moving it from his temporary work site at which anyone could have stolen or damaged the vehicle, paid insurance for two months given the lien, and they still refused to quote a payoff. When we made payments, it never... read more
Frequently asked questions about Blue Federal Credit Union - 7th Avenue
How is Blue Federal Credit Union - 7th Avenue rated?
Blue Federal Credit Union - 7th Avenue has a 2.5 star rating with 160 reviews.
When is Blue Federal Credit Union - 7th Avenue open?
Blue Federal Credit Union - 7th Avenue is open now. It will close at 5:30 p.m.
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