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Blue Cross & Blue Shield of TX
- Insurance
- Austin, TX
About this business
Location details
206 W 13th St, Austin, TX 78701, Austin, TX, 78701, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Another immoral insurance company. They denied dental claims for deep cleaning leaving me with a $1K bill. When I called to ask why they had been denied the customer service representative immediately started out with a defensive tone, I assume because they’ve been trained, or are at least accustomed, to dealing with angry customers. She then explained that the specific treatment I received has to go through a special review for any patients under the age of 45. I don’t see any of that mentioned in the fine print of my insur... read more
I am a healthcare professional. I often appeal denied procedures/testing. BCBS is the absolute worst. Tell me why I am on the phone for 90 minutes attempting to speak with someone to make sure my fax was received? They put you through an automated system- with no option speak to representative option- and if the reason you are calling does not fit the 3 options the give you- well you are out of luck. If you do decided to try the automated system just to see if you can get a live person that is bogus as well. They will ask yo... read more
Continually deny legitimate claims. Broken website. Failed to send insurance card. Numerous problems.
Had an awesome customer support call with Pavielle W. who was a great rep in pointing our organization in the direction for getting started. A wonderful call and we were able to get off on the right support of services with Pavielle's help!
Won't let me use my main physician for my children because he's a white male. Insane
Frequently asked questions about Blue Cross & Blue Shield of TX
How is Blue Cross & Blue Shield of TX rated?
Blue Cross & Blue Shield of TX has a 1.4 star rating with 39 reviews.
When is Blue Cross & Blue Shield of TX open?
Blue Cross & Blue Shield of TX is open now. It will close tomorrow at 12:00 a.m.
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