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Blue Cross Blue Shield of Michigan

2.6

About this business

Location details

415 E Jefferson Ave, Detroit, MI, 48226, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.668 reviews
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J CL's profile image
J CL 
a day ago

Took you over two weeks to approve a at home test to figure out why I'm not breathing? Thanks 

Harrison Brode's profile image
Harrison Brode 
a week ago

Poor customer service and complete lack of clarity. I called early this morning to order an insurance ID card, only to be called back to process the order again? 

Ms. Scott's profile image
Ms. Scott 
a week ago

Just spoke with a young lady named Lea G and she was extremely helpful. I needed a replacement OTC Card due to mine being stolen along with my bank cards and she knew what she was doing and got right on it. KUDOS Lea G. You ma'am need a raise in base pay by $15.00 effective 1/1/2026!!! Had talked to a young man previously at 11:01 am from BCBS and he said "BCBSM does not do OTC Cards." Either he needs to be RETRAINED or transferred to working on computers because he doesn't know his job responsibilities. Take his pay and giv... read more

Ronald L Jones Jr's profile image
Ronald L Jones Jr 
3 weeks ago
Tayshia Theibert's profile image
Tayshia Theibert 
3 weeks ago

Honestly nothing great to say about BCBS. They’re completely useless. Things that should be considered emergencies aren’t. They refuse to pay everything. They make you wait forever to get back to you regarding your appeal. I pay them more than they have ever paid to help me. I’d rather have no insurance and have an emergency than pay for insurance and not get them help I need. I have so many other words I’d like to say about how ridiculous BCBS is but not enough time. If zero stars were a thing that what they deserve. 

Frequently asked questions about Blue Cross Blue Shield of Michigan

How is Blue Cross Blue Shield of Michigan rated?

Blue Cross Blue Shield of Michigan has a 2.6 star rating with 68 reviews. 

When is Blue Cross Blue Shield of Michigan open?

Blue Cross Blue Shield of Michigan is open now. It will close at 6:00 p.m. 

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