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Blue Cross & Blue Shield

1.6

About this business

Www.Ericburnsinsurance.Com 

Location details

105 Laurel Creek Rd SE, Calhoun, GA, 30701, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
1.67 reviews
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Bonnie Best's profile image
Bonnie Best 
on Google
3 years ago

I have been talking with them because I screwed up and didn’t file for Medicare timely. Because I live on the Alabama/Georgia state line some of my medical is handled thru BCBS of Georgia and some through BCBS of Alabama. Each office has been great helping me claims sorted out and processed. Thank you to all the claims assistants who have helped me!! 

Wyatt Roscoe's profile image
Wyatt Roscoe 
on Google
3 years ago

Going to jump on this one star bandwagon. On hold for 20 min with 10sec repeat clip of "All agents are still assisting other callers thank you for patience... Hard to trust a billion dollar company absolutely miserable UX. Don't mind a hold but this feels intentionally painful. 

Mark Essary's profile image
Mark Essary 
on Google
6 years ago

The worst customer service imaginable. If you want to spend thirty minutes on the telephone only to be cut off, this is your company. My claims are being denied because I didn't receive a referral to see my PCP. When I ask who I would go to for a referral to a PCP they can't answer and hang up. Three times now. My PCP has even given me her NPI and tax ID number but they hang up before I get that far. No more premium payment for Anthem. Anthem sucks. Avoid them at all costs. 

Roadside Table's profile image
Roadside Table 
on Google
6 years ago

Obamacare married us to these crooks 

George Willis's profile image
George Willis 
on Google
7 years ago

Every time you try to talk to someone they hang up on you and you have to call over over. Would not recommed anyone to Blue Cross Blue shield. Biggest joke I have seen in years. 

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Frequently asked questions about Blue Cross & Blue Shield

How is Blue Cross & Blue Shield rated?

Blue Cross & Blue Shield has a 1.6 star rating with 7 reviews. 

When is Blue Cross & Blue Shield open?

Blue Cross & Blue Shield is closed now. It will open at 9:00 a.m. 

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