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Blue Cross & Blue Shield

1.4

About this business

Location details

2180 Overland Ave, Billings, MT, 59102, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
1.418 reviews
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Adrian Larson's profile image
Adrian Larson 
3 weeks ago

One of the most incompetent insurance companies out there. On hold for hours with people that don't know what they're doing transferring you to other people who have no idea what they're doing. Absolute nightmare of a scam. Delete your information you thought had been processed previously to find out it had not, hang up on you. Highly unprofessional. 

Miguel Martinez's profile image
Miguel Martinez 
a year ago
RJ's profile image
RJ 
a year ago

Not honest people! 

Allison E's profile image
Allison E 
a year ago

Couldn't get any help- had to fax birth certificates for my minor children to prove I was their parent and they still wouldn't talk to me. Left BCBS, went to a different insurance co. 

Jennifer Howe's profile image
Jennifer Howe 
a year ago

This is the worst-run insurance company I've ever dealt with. After two years, emails, FedExing of forms and dozens of phone calls they are still unable to coordinate my son's benefits with our other insurance re a surgery he had TWO YEARS ago. My husband had Minnesota BC/BS for 20 years, and not one issue in all that time. It's probably time to start complaining to the Montana Insurance Commission. 

Frequently asked questions about Blue Cross & Blue Shield

How is Blue Cross & Blue Shield rated?

Blue Cross & Blue Shield has a 1.4 star rating with 18 reviews. 

When is Blue Cross & Blue Shield open?

Blue Cross & Blue Shield is closed now. It will open tomorrow at 9:00 a.m. 

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