Blue Care Network of Michigan

Thomas Baker 

on Google

a year ago

Had an issue with Tricare for life paying their part of a claim. They said that it was a problem on Blue Cross. Called Blue Cross and talked to a Jeremy Smith. He was a fantastic person to deal with. Very helpful I would hope that if I ever had to call that I would get him. You have a great agent there in him. 

Ali 

on Google

a year ago

Check your policy, don't ask if anything is covered, just look in your policy, they lie. I was told a $325 vaccine was covered by my insurance by a representative. Later having to fight it because the insurance said it wasn't covered. I spent a hour on the phone getting passed around until I talked to someone telling me that I have to pay it because that's in the policy. I called and asked if it was covered because I didn't want to get it unless I knew for sure it was covered. Now I have to pay it back. 

Daniel Crawford 

on Google

2 years ago

I’m on my wife’s plan through her employer. Despite paying premiums for MONTHS, I STILL don’t have medical coverage. I’ve been on the phones with them multiple times, they say the error is on the side of my wife’s HR department. They’ve looked their side over and see no issues. I’ve missed a month of therapy and I’m out of some of my medications. But you still have our money. On top of that, your call center is just randomly closed today. I hope I get ahold of someone soon because I’m about to just call an attorney.