Blount Memorial Hospital

Cassandra W 

on BBB

4 months ago

They misdiagnosed my mom with pneumonia Multiple times over 2 years only to find out she had lung cancer and by the time it was caught she had stage 4 cancer, she passed away last year. They also have the absolute worst billing department and will send your bills to collections without ever calling your or notifying you. 

Chris D 

on BBB

8 months ago

Waiting 3 hours for wife to get a breathing treatment. They have a BUNCH of bad reviews, and rightly so. They actually have a migraine case ahead of shortness of breath. I **** this place. Mr. Hospital owner, why don't you reach out to all the 1 star review people to try and make things better? Instead you only comment on the good reviews, what few there are. No why people don't pay their bills here? Because of the total ********** that plagues this Hospital. You gonna do something or what?? 

Cassandra W 

on BBB

a year ago

The sent a bill to collections without ever calling me or sending me a letter in advance. I called and they were unwilling to work with me at all. 

johnny w 

on BBB

2 years ago

on February 8, 2023, I had Blount Memorial total rehabilitation break the hardware in my ankle fusion. I reached out to Alyssa ******* ****** of quality services at the hospital to inform her of that. She in return sent me a letter on March 3 final review of our records indicate the care you received was appropriate. There was nothing in the record indicating that the hardware failure occurred during the treatment when I went to the hospital today I swung by the rehabilitation place, signed a medical released for a copy of m... read more

Chad Stacey H. 

on Birdeye

2 years ago

WHAT AN AMAZING EXPERIENCE . WE HAD AN EMERGENCY TONIGHT THAT LANDED US AT BLOUNT MEMORIAL EMERGENCY ROOM. THE STAFF WAS VERY HELPFUL FROM THE FRONT DESK TO DR PEIPPER AND NURSE LAURIE ALONG WITH CIANA FROM ULTRASOUND. IT ISN'T OFTEN A HORRIBLE EVENT LEADS YOU TO COMPASSION AT A HOSPITAL WHEN EVERYONE IS UNDERSTAFFED AND SELF ABSORBED. NOT HERE. BLOUNT EXPLAINED EVERY STEP OF THE PROCESS. 5 STARS AND THANK YOU 

Derek K. 

on Birdeye

2 years ago

I would love to leave 0 stars but it won’t let me. Coming from the healthcare field and the way you all handle your ER is PATHETIC. I hope your employees need care here and receive the same care that you provide the people. HORRIBLE. WORTHLESS and way less than a typical human should have to deal with.  

Lori B. 

on Birdeye

2 years ago

I would give it zero stars if possible. Was visiting Gatlinburg when I thought I was experiencing a heart attack. Went to Blout Memorial Hospital in June 2022. I checked in and had my blood pressure checked, issued a bracelet and waited in the waiting room with a BP of 190/110 - for 3 hours. Finally left - drove 4 hours home to my local hospital where I was tested and diagnosed with a panic attack due to recent trauma. 7 months later . . . . I receive a bill for $330 - tried to fight the charge but because they pro... read more

Steve C. 

on Birdeye

3 years ago

I wish I had read this page before I went to Blount. It’s the worst run hospital I have been to in my 65 years. I walked in at night with a high fever. I was made to wait over seven hour in their uncomfortable, cold waiting room. Then the doctor, who spent less than 5 minutes with me, misdiagnosed the fever, and sent me home with a prescription for antibiotics. My illness lasted 6 weeks. I had to see two other doctors and have additional tests. To make matters worse, they billed me over $2,000! And when I called to ma... read more

John V 

on BBB

3 years ago

Tried to pay off a BMH bill of only $14 in vain. Online, it kept stalling, noting I had not set my Ipad for cookies, which is incorrect. By phone, I could have paid it, but it did not indicate the amount I was paying, and it is never wise to agree to a bill with a credit card without hearing the exact amount. It could have charged me thousands. The online and phone pay system needs attention.