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Black Rock Coffee Bar
- Coffee & Tea
- Kyle, TX
About this business
Location details
5160 Farm to Market 1626 Suite 120, Kyle, TX 78640, Kyle, TX, 78640, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 5:00 a.m. to 7:00 p.m. | |
| Tue | 5:00 a.m. to 7:00 p.m. | |
| Wed | 5:00 a.m. to 7:00 p.m. | |
| Thu | 5:00 a.m. to 7:00 p.m. | |
| Fri | 5:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 7:00 p.m. | |
| Sun | 6:00 a.m. to 7:00 p.m. |
I have tried twice on your corporate comment section on your website. Tried yelp. Tried on here. Would really like to talk to someone about the poor customer experience I’ve had at this location. I have checked junk mail and my inbox as well.
Love this place! Love that oatmilk is always in stock!
While they purposely took down their comment on Google reviews about someone reaching out, they forgot to on Yelp. All I’m asking for is a customer service rep from corporate to reach out and discuss. They really poor customer service.
Went in today and ordered a couple drinks through the drive thru. The first drink they handed out was fine, the second drink that followed was over filled and spilled inside my brand new truck. I asked to speak to the manager, she was unapologetic and the only solution she offered was to give me more napkins. She refused to give me her district managers contact information as well, only gave me his name. UPDATE: Still no call or email from their corporate team. Your comment on here and google must have fallen on deaf ears in... read more
I have to say, this location has always been far better than the others I’ve been to and the people are so much more friendlier here. I just felt compelled to right a review today because the young lady around 6am this morning, I have to brag on her. She was so kind and sweet. I was having a very bad morning and her kindness made it so much better. I truly appreciated it and all the kindness I’ve experienced from this location!
Frequently asked questions about Black Rock Coffee Bar
How is Black Rock Coffee Bar rated?
Black Rock Coffee Bar has a 3.7 star rating with 93 reviews.
When is Black Rock Coffee Bar open?
Black Rock Coffee Bar is closed now. It will open at 6:00 a.m.
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