BJ's Wholesale Club

Natalie Rowe 

on Google

2 weeks ago

I always find what I need and everyone is so nice to me. 

Annette Fisher 

on Google

a month ago

I have been a customer for several years with an overall positive experience until recently. I typically rely upon the delivery service, which is handled via a third party, has been hit and miss - missing, incorrect or inferior quality items. When working with BJs Cary to correct the situation the customer service experience has been lacking. I will not return to this location and may consider the other warehouse options that are closer to me. 

A Mills 

on Google

a month ago

We have restarted membership in this business for several reasons but the biggest is the shopping experience. The customers are so much nicer to be around and it is not crowded with multiple families buying in one card. Better parking and although not as big as some big box store they have a wide variety of selections. 

Mike T 

on Google

2 months ago

Shocked by the Manager’s Attitude — “I Have More Important Things to Do.” First off, the store manager, Jamie, has absolutely no business working in a customer-facing role. He was rude, dismissive, and made it crystal clear that my call was an inconvenience to him. He actually ended the call by saying, “I have other things to do,” and then hung up on me. No apology, no goodbye — just hung up. On a paying member. Unreal. I also asked who the regional manager was. His response: "I am not giving you that information." Here’s wh... read more