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BJ's Optical

4.2

About this business

Visit our eye doctor inside BJ's in Stoneham, MA for your next eye exam, dry eye consultation, ocular emergency or eye disease management. 

Location details

85 Cedar St, Stoneham, MA, 02180, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 7:00 p.m.
Wed10:00 a.m. to 7:00 p.m.
Thu10:00 a.m. to 7:00 p.m.Closed now
Fri10:00 a.m. to 7:00 p.m.
Sat10:00 a.m. to 6:00 p.m.
Sun11:00 a.m. to 4:00 p.m.
4.270 reviews
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ET Trenace's profile image
ET Trenace 
4 years ago

About to switch to Costco I went to the bjs in Waltham got the Berkeley Jensen brand of paper towels they were $14.99 and then I went the Stoneham bjs the very next day and they were $17.99 that doesn’t make sense to me I guess since the covid numbers are up they are going to start price gouging like everyone else just shameful 

Colleen Glynn's profile image
Colleen Glynn 
4 years ago

Just drove over because I couldn’t get my membership to create an online account. I want to buy four tires with installation. I was told that the tire guy Joe is “too busy” and try to come back later: Sorry, but I’m not going to beg you to take my business. I will go where they would be happy to actually have my business and some form of customer service. 

Linda Fennelly's profile image
Linda Fennelly 
recommend  Recommended
4 years ago

always nice and professional to me! could be consistent with the wipes at the front of the store for the carriages when we come in. That's all 

Kelly Carroll Doughty's profile image
Kelly Carroll Doughty 
5 years ago
James Hammond's profile image
James Hammond 
5 years ago

They don’t have wipes at entrance to clean the previous customers sneeze and unwashed hands off of the cart handle like just about every other store in the country 

Andre Williams's profile image
Andre Williams 
6 years ago

Where to begin? Really long lines during the weekends. Front person is rude as hell. When you need help at the self checkouts there’s virtually no one to call for help. Once they arrive 10 minutes late they roll their eyes just because they have to “help you”. It’s a joke it’s their job to help the customers , especially when you aren’t being disrespectful towards them. Membership keeps rising but customer service sucks and it’s only getting worse . Avoid and go to another location until these people know how to treat custom... read more

Tom Viner's profile image
Tom Viner 
7 years ago

Terrible experience tonight. Went at 8:30 pm to pick up formula for a 2 week old baby, and they closed early unannounced “for inventory”. I’ve worked in retail myself, and we always did inventory at a more appropriate time like Sunday evening when you should close early anyway, or overnight when you don’t inconvenience customers. The fact that I needed an important item, combined with the fact that this place CHARGES for membership made this completely intolerable and unprofessional to me. I even explained the situation to t... read more

Mary Shannon Thomas's profile image
Mary Shannon Thomas 
7 years ago

The customer service here is literally some of the worst I've ever seen. I've never seen more people that hated their job under one roof, and I've been to the RMV. 

Lourdete Evaristo's profile image
Lourdete Evaristo 
7 years ago

Frequently asked questions about BJ's Optical

How is BJ's Optical rated?

BJ's Optical has a 4.2 star rating with 70 reviews. 

When is BJ's Optical open?

BJ's Optical is closed now. It will open at 10:00 a.m. 

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