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Bison Countertops
- Countertop Installation
- Ashland City, TN
About this business
Location details
1929 TN-12, Ashland City, TN, 37015, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Very disappointed with Bison Countertops. I reached out in March to schedule a repair, and someone came to my home in April but was unable to complete the job. Since then, there has been absolutely no effort to resolve the issue. I contacted the manager, Elisma, a month ago and followed up again today asking for a callback, but once again received no response. Poor communication and lack of customer service.
Had a new granite kitchen countertop installed. Wonderful experience. From the beginning, Emily took her time and helped me choose the right material & let me know how the scheduling would work. Herman did a great job measuring & setting up the job and install went without a hitch. They even had it done earlier than expected. I highly recommend Bison and will be telling all my friends.
So their billing process is very strange. When I was ready to start work, they wanted 100% of the bill up front. I said that I was willing to put half up front, and then pay half upon completion. They would not agree because they insisted that paying up front was "industry standard". I can assure anyone reading, this is not the case. There are several companies in the Nashville area who will complete work with only some of the payment up front, and only expect full payment once work is complete. If you're comfortable with th... read more
They are really great to deal with. Process was very easy and informative. Miranda and Brian kept me in the loop and helped with any questions I had. The install crew was very professional and took pride in their work. I recommend this company and use again
Professional from start to finish. Miranda was great to work with and very responsive. Great company and my countertop looks amazing!
Frequently asked questions about Bison Countertops
How is Bison Countertops rated?
Bison Countertops has a 4.4 star rating with 76 reviews.
When is Bison Countertops open?
Bison Countertops is closed now. It will open tomorrow at 9:00 a.m.
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