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Specialties It is the goal of Birkholz Body Werks to set the quality standard in the collision repair industry by providing an invisible repair and total customer satisfaction. History Established in 1984. Birkholz Body Werks came into being in July of 1984. Located behind Laurel Motors (now Mercedes of Westmont) , the body shop was a modest 6000 square feet and had but a few technicians. The business began with one simple goal; to fix European luxury vehicles properly. Specializing in Mercedes-Benz and BMW repairs allowed u... read more
1560 W Ogden Ave, Naperville, IL, 60540, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 5:30 p.m. | |
Tue | 8:00 a.m. to 5:30 p.m. | |
Wed | 8:00 a.m. to 5:30 p.m. | |
Thu | 8:00 a.m. to 5:30 p.m. | |
Fri | 8:00 a.m. to 5:30 p.m. | |
Sat | 9:00 a.m. to 10:30 a.m. | |
Sun | Closed |
I had my rear pumper replaced in this body shop and I asked them to detail clean the car from inside and to send the entire bill to the insurance and they fixed the pumper and they charged the insurance almost $180 for the detailed cleaning as we agreed but it was really bad and not even close to what is called detail cleaning and when I asked them about it they told me we sent it just to the most close detail cleaning shop. When I asked the cleaning shop they told me that your body shop just asked for just shampooing the s... read more
I had my rear pumper replaced in this body shop and I asked them to detail clean the car from inside and to send the entire bill to the insurance and they fixed the pumper and they charged the insurance almost $180 for the detailed cleaning as we agreed but it was really bad and not even close to what is called detail cleaning and when I asked them about it they told me we sent it just to the most close detail cleaning shop. When I asked the cleaning shop they told me that your body shop just asked for just shampooing the s... read more
Wow! I asked for referrals from friends to have a big scratch repaired on my SUV. Several recommended BIrkholz. When I called and spoke to Tony, he was less than friendly. I told him what I was looking to have fixed and he asked what type of vehicle I have. When I told him it was an Infiniti, he said they only work on European cars. What? What difference does it make? I also have a European car that I will NEVER take to this business after how I was treated. Why be rude and close the door on future business or a possible ref... read more
100% would recommend to everyone. My car looks better than it did when I first bought it! I was treated just like family from start to finish. They even went the extra step and cleaned the interior top to bottom. Thanks again!
The service I had with Birkholz in Naperville was not only bad business practice, but was also a case of bait and switch. I had a simple insurance claim that involved some work for insurance proceeds. They had promised my car complete within 7 days; they had my car in their shop for almost double that and it still was not to satisfaction. Not only that, I was to pay a certain amount and when I showed up to pick up my car, which was not complete, they had tripled my bill and would not take the check from my insurance company.... read more
Birkholz Body Werks has a 4 star rating with 64 reviews.
Birkholz Body Werks is closed now. It will open tomorrow at 8:00 a.m.
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