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BioScrip Infusion Services
- Pharmacy
- Charlotte, NC
About this business
Location details
2201 Crownpoint Executive Dr c, Charlotte, NC 28227, Charlotte, NC, 28227, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I’ve been calling all day and I have yet to speak to anyone !
The delivery service for this company is beyond terrible. The first week they brought important refrigerated iv antibiotics needed from a recent hospitalization and rather than walk up the steps and come inside my building they left a voicemail saying they couldn't find the entrance. I'm not sure how they didn't see the large sign and the steps leading to the door but whatever. Luckily someone was home and able to go down to the main doors and get them an hour later when I got the message. The last two deliveries it's the sa... read more
Terrible. Have been using their services for 3 yrs for my daughter. Almost EVERY month there is an issue with the order. Something is delayed. Something was ordered incorrectly. Or my favorite “they forgot to print the ticket” (whatever that means). My daughter’s life depends on these supplies, so it’s disheartening to know a company could care so little.
Update 9/19: I spoke with the Pharmacy Manager and he was super nice. He apologized for the mishap with the tubing and follow up. It is nice to know a company cares that much when they reach out to you! So I would definitely use this company again. Update 9/13 - I spoke with Heather from Nursing Services as she reached out to me. I explained what I was concerned about and we talked a few points over. First, I did not understand when the doctor writes for labs on a particular day like Monday, they do not need to collect it on... read more
Frequently asked questions about BioScrip Infusion Services
How is BioScrip Infusion Services rated?
BioScrip Infusion Services has a 2.9 star rating with 11 reviews.
When is BioScrip Infusion Services open?
BioScrip Infusion Services is open now. It will close tomorrow at 12:00 a.m.
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