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Biomat Usa, Inc.
- Blood & Plasma Donation Centers
- Logan, UT
About this business
Grifols Logan is committed to providing excellent customer service. We understand that our donors time is important and we strive to make the donation process as fast and comfortable as possible. Come in and meet our friendly staff; enjoy watching movies; use our complimentary Wi-Fi; or even complete homework all while. Grifols Logan thanks you for your time and life-saving plasma donations. Your donations matter!
Location details
1045 1/2 Main St suite a, Ste A, Logan, UT, 84341, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Yeah the people are nice, but whatever system they have set up to process new donors is horrendous. If you expect to be in and out quick, don’t be so sure. You’ll be lucky to be in and out in an hour, but anticipate 2. If you’re a new donor or returning after 6 months, anticipate that they’ll forget about you after every step of the process and you’ll be out the door 4+ hours after your scheduled appointment.
I hear that this location reduced staff and now it’s become a burden on the employees. It also became a burden for donors. I’ve been here for 50 minutes and have not gotten started. Fix this issue now management!
The problem with your responses to reviews that had issues, you have sent a generated message that are not showing remorse . I was considering going to donate but seems no one cares to address the donors issues publicly and what they have done to resolve the problems with this location.
I always have a good experience donating at this location. One time a worker knew I was in a hurry that day and he did his very best to ensure I got out on time and was very swift! Great place, never struggle to find a spot Also another time Audrey was really cool and was calm and helpful, she worked smooth and quick and I think showed real attention to detail and genuine care for her work, I don’t think things like that get enough attention, would recommend this place and Audrey!
Frequently asked questions about Biomat Usa, Inc.
How is Biomat Usa, Inc. rated?
Biomat Usa, Inc. has a 4.4 star rating with 1,140 reviews.
When is Biomat Usa, Inc. open?
Biomat Usa, Inc. is open now. It will close at 6:00 p.m.
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