This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
Biomat USA
- Blood & Plasma Donation Centers
- Carbondale, IL
About this business
Location details
301 W Main St, Carbondale, IL 62901, Carbondale, IL, 62901, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 7:00 a.m. to 3:00 p.m. | |
| Sun | 7:00 a.m. to 3:00 p.m. |
Staff is professional when interacting with donors, but their nurse Denise is totally unprofessional and unresponsive. I was deferred until turning in my doctor’s report to be reviewed. When returning to give her the paperwork with my doctor’s report, she wave me off and told me to sit and wait to turn it in. Why? I’m not donating? I’m simply turning in paperwork to nursing staff, which was given to me by her in the first place and why the snobby attitude that was totally uncalled for.
Is this place under new ownership not like the old place before them
Was told to put a wrong answer down by a woman, which immediately excluded me from donating. This place is a joke. Called the number to complain. They will not own up to their mistake and allow me to donate. So, the red cross will continue to receive my support where this place will never be recommended due to its lack of professionalism and their lack of want to help others.
have been donating at the Carbondale Grifols Plasma Center for a long time and have had excellent experiences with nearly all staff, who are professional and caring. However, one nurse, Denise, has consistently been dismissive and unprofessional. Today, she told me I would not be allowed to donate if I “kept giving her attitude,” despite me simply explaining my prescribed asthma medications after she was extremely disrespectful. She also refused to provide her last name. While I appreciate the center and most of its staff, t... read more
Yall probably wont like me after my review but yall have went down hill so much and tremendously suck as a company you have very few actual good workers we are made to wait longer than out appointment time the staff loves to walk around and talk and not do their jobs as of right now there are four workers in the back plus a manager and its taken over 30-45 mins to even get someone to even stick us and ironically i said there are four people back here and cant nobody get stuck before they wanted to do something or the fact th... read more
Frequently asked questions about Biomat USA
How is Biomat USA rated?
Biomat USA has a 4 star rating with 401 reviews.
When is Biomat USA open?
Biomat USA is closed now. It will open tomorrow at 7:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com