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BioLife Plasma Services

3.5

About this business

BioLife Plasma Services is an industry leader in the collection of high-quality plasma that is processed into life-saving plasma-based therapies. BioLife is currently evaluating potential changes to pandemic response for donating plasma. This may include changes to mask and social distancing requirements in line with the CDC and local regulations. Please ensure you review the postings at your specific center for applicable changes that will go into effect on 3.28.22. 

Location details

19351 E Eastland Center Ct, Unit A, Independence, MO, 64055, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:30 p.m.
Tue6:00 a.m. to 7:30 p.m.
Wed6:00 a.m. to 7:30 p.m.
Thu6:00 a.m. to 7:30 p.m.
Fri6:00 a.m. to 7:30 p.m.
Sat6:30 a.m. to 5:00 p.m.
Sun8:00 a.m. to 4:00 p.m.
3.5901 reviews
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Pam Knight H.'s profile image
Pam Knight H. 
2 years ago

COPD Reason for not accepting our plasma. Long wait, spent over an hour on redundant computer questions. Finally saw nurse and her first question was "do you have asthma"... I said yes... she replied "Our policy is if you have COPD you're not a candidate". Wasted morning and I should have been told that asthma disqualifies you from the start.  

Pam J.'s profile image
Pam J. 
2 years ago

Wait was very long, I had finger stick, ok to go, I spent a good hour on the computer answering questions. Finally got into the nurse's office and her first question is.. "do you have asthma?".. I said yes... she said "OH, if you have COPD we can't take plasma from you, it's our policy"... that should have been something I knew about from the first minute, that should be grouped with the other reasons for rejection.. like HIV, HEP Positive... what a huge waste of time. 

afaris2@comcast.net's profile image
afaris2@comcast.net 
4 years ago

Wait times are horrible, it is taking a lot of time waiting in line before the process. They should staff more as they know how many are coming in for appointments, this is no walk in clinic. I'm giving them one more try. 

Sarah T.'s profile image
Sarah T. 
4 years ago

Wait times are horrible. Last Monday 4/19 I waited an 1 hour and 20 minutes to get in the door, to stand in line again waiting to do questions. It took a whole 3.5 hours from start to finish. Staff are friends but they need to keep the talking to a minimum when customers have been waiting to get in and donate. I know they are under stress and understaff. Recently services have been horrible.  

Frequently asked questions about BioLife Plasma Services

How is BioLife Plasma Services rated?

BioLife Plasma Services has a 3.5 star rating with 901 reviews. 

When is BioLife Plasma Services open?

BioLife Plasma Services is closed now. It will open tomorrow at 6:30 a.m. 

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