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Bingham's Professional Termite & Pest
- Pest Control
- Saint Petersburg, FL
About this business
This company provides residential and commercial pest control services, termite extermination, and rat and mice control services.
Location details
5355 Dr M.L.K. Jr St N, Saint Petersburg, FL, 33703, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I hired Binghams Pest Management in 2020 to tent my place for termites. The rep that came out initially did a fantastic job that I did not have to look any further for any other companies. She was very informative and prepared us with the steps and preparation that we needed to have done prior to the tenting. When they came out they were on time, professional, and very pleasant to work with. They did an outstanding job and I have been very pleased with the outcome. I refer them to a family member and they were very happy as ... read more
Business response:
Ms. ******* - Thank you for taking the time to provide your feedback. We are so pleased to hear that you were happy with our service. It is our goal to provide unsurpassed quality and service to our customers and we are glad we met your expectations. We also appreciate you referring us to a family member. Thank you for being a valued customer!
We wanted a one time Ant control service. They charged us $150 and said it would take a day for all the ants to go away. Two weeks later they are still in three rooms in our house. Binghams states that they do not guarantee their work unless you sign a year contract contract and spend $405.
Business response:
After reviewing the phone conversation, our customer was sold a 1 time and treatment. Customer was informed that additional follw up treatments would be $42.50 for each service call. Customer was also informed that 1 time treatments even with follow ups may not eliminate ants that are living in the yard. We recommended that the customer signs up for continuing service which would have covered the cost follow ups to eliminate the pest issue. It is a 1 year commitment due to the difficulties controlling pests that will forage ... read more
I was very disappointed. I had my house tented for termites. The consultant was great, however the workers not so much. They made a mess of things inside tracking tons of filth in all over the place and left it like that.It was like a soccer team walked through. They dug up my shell landscaping and use it for extra sand bags to hold the tent and left large holes and mess all over from it. They carelessly walked over and crushed many plants in my yard as well as lawn ornaments that could have easily been avoided by caring hal... read more
Business response:
We, at Bingham's Professional Pest Management take any customer issues very seriously. It is not acceptable for any employee to perform our services in the manner stated above. We have reached out to our customer and have come to a mutually acceptable resolution. We have also made changes to our personnel and our Quality Control accountability to ensure this will not happen again. Bingham's Professional Pest Management has been conducting business in the Tampa Bay area since 1964 because we take care of our customers first.
Several times now the tech has come out and not checked the bait traps. I even marked them with yellow flags, but again just today they were still covered with leaves after the tech left. The excuse I get each time from the general manager is that they are new to the company. I don't even know if they sprayed around the house either. Paying a lot and not getting what I pay for! That's a violation of the contract I have with them. I should NOT have to go behind the tech to make sure the job is done correctly. I have photos of... read more
Business response:
We've reached out to Mrs ******* and have resolved this issue. As with any business, mistakes happen from time to time. It is our goal to ensure our customers are 100% satisfied with our products and services. New procedures were implemented to ensure this does not happen again for Mrs ******* or any of our other customers. Bingham's Professional Pest Management has been serving the greater Tampa Bay area since 1964 and is now a third generation family owned company. We take issues as this very seriously and work towards imp... read more
Bingham's ..I was with them over two years paying the $42.50 a month and they never got rid of roaches...and when I told them today I will find some other company heather an employee all she had to say is OK. No concern at all...
Frequently asked questions about Bingham's Professional Termite & Pest
How is Bingham's Professional Termite & Pest rated?
Bingham's Professional Termite & Pest has a 4.3 star rating with 177 reviews.
When is Bingham's Professional Termite & Pest open?
Bingham's Professional Termite & Pest is closed now. It will open at 8:00 a.m.
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