Billharz Plumbing Inc

chrisn2016066814 

on Citysearch

12 years ago

Great Company. would use again. Office was very nice they gave me a time window when they would get to my house and they arrived about an hour into that window. they came in and looked at the leak i had. while one man was opening up the wall the other man went to get the material they needed. after they were done they vacumed the mess that they had made and temporary sealed the wall. gave me a bill right there. i thought it was a fair price for what they did. the men were in uniform and the truck was lettered so i knew who i... read more

johns47945691 

on Citysearch

12 years ago

DO NOT USE Billharz Plumbing. If DO NOT USE Billharz Plumbing. If anything goes wrong, they will not stand by their work. I am a little surprised that after each horrible experience reported by someone on this page, there is a wonderful experience reported by someone else - I wonder if that is not Billharz themselves trying to patch the damage they done to others - such a horrible company, expensive and un reaches once they get the $$$. See my pictures attached to see what a horrible job they did in my house - there is a wal... read more

prettyinpink333 

on Citysearch

14 years ago

SO GLAD I TOOK A CHANCE what a wonderful company!!!! i was nervous calling them when i read some of the reviews but i am so glad i did. My boiler broke and was leaking water all over the floor on a sunday. the owner came out the same day and took a look at it a gave me a price and told me he could get it in the next day. i agreed and the next day they were at my house installing a new boiler by the time they left monday night i had heat. After the job was done i checked around with a couple of my friends and they had told me... read more

steveneptune 

on Citysearch

14 years ago

Completely useless Had a leak in our kitchen sink. Called these people on a neighbors suggestion. They came around and said the faucet needed replacing, and that they'd call when the part we needed was in. Waited 3 or 4 days, heard nothing. Called back, and was told the part wasn't in yet. Called back a few days later and was told that we were supposed to be ordering the part, so we waited a week for nothing. I told them I had no idea what part I should be ordering. Was told they'd call me back. Haven't heard from them. My s... read more

starcounter 

on Citysearch

14 years ago

Know their stuff I had a heating problem and one of the National Grid's men said I needed a new boiler. He called someone and said they would call me back. I called Billharz and man from Billharz said I needed a new low water cut off but it was an unusual size. They had it and worked around my schedule to come back and put it in. They saved me a lot of money in fact thousands of dollars. I am new to Queens but they have been here a long time. My neighbor told me about them. The whole family is in the business and very nice a... read more

pomme 

on Citysearch

15 years ago

If you like being overcharged Very consumer unfriendly. After the work is done, they exaggerate how long they have worked, overcharging you. In addition (and after the fact), they tell you that they bill by the half hour (if the work goes 5 mins. beyond an hour, you pay for the extra 30 mins). No response to complaint about overcharging. Very dissatisfied. They used to have a good reputation in the neighborhood, but no more. 

Tink66 

on Citysearch

16 years ago

Helpful My shower body started leaking. Billharz sent a very nice tech that was willing to try and find the parts. They took down information about my shower. It is old about 15 years & I did not what to break open my tile wall to change it. The office called a day latter giving me prices for the new stems, etc. needed to stop the handles, shower head and tub spout from leaking. They explained that I would only have one comeback and that they thought it would be better to change the whole thing because when you change only o... read more

IRISH123 

on Citysearch

16 years ago

First time Homebuyer I am a new homeowner and i had a leak in my house. I called them up and they where able to get to me the same day. the man that came was nice and got right to work as he was working we were talking and i mentioned to him that i was a new homeowner he told me that he would be happy to go through my house with me and point out any problem areas. as we went through the house he pointed out a couple of things and he told me what it would cost to fix he also told me which items he said i could take care of he... read more

tryandtry 

on Citysearch

16 years ago

The Wrong People Very bad experience. This company will show up for a job and claim that they don't have the right part and then demand payment for essentially nothing. In my situation, the part was a very common one whose description I had provided them prior to their arrival. Basically they drove here, told me they didn't have the part and then asked for $150 for doing zero work whatsoever. They weren't ready to work but still charged me for work, leaving me to seriously doubt the ethics of this business and their service ... read more