Bill Kay Nissan's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Bill Kay Nissan

4.4

About this business

Welcome to Bill Kay Nissan! One of Nissan's Premiere dealership in Chicago. Enjoy shopping over 400 New, Pre-driven and Certified vehicles online and in-stock at Bill Kay Nissan. We will find you the right Nissan and the right deal to fit your needs. We have numerous financing sources available, as well as our own bank for all levels of credit. Tough credit or no credit, No problem at Bill Kay Nissan. Make your way to Bill Kay for Value, Service and Satisfaction! 

Location details

1601 Ogden Ave, Downers Grove, IL, 60515, United States

Get directions
WeekdayScheduleStatus
Mon7:00 a.m. to 8:30 p.m.
Tue7:00 a.m. to 8:30 p.m.
Wed7:00 a.m. to 8:30 p.m.
Thu7:00 a.m. to 8:30 p.m.
Fri7:00 a.m. to 8:30 p.m.
Sat8:00 a.m. to 6:00 p.m.
SunClosed
4.41,651 reviews
Select a rating
Rick M's profile image
Rick M 
9 months ago

They will service your vehicle that should've not needed any service at the beginning and then mess it up even more my by tech. ***** (185) and cause more problems and then say your warranty doesn't cover or is not covered they are big scam do yourself a favor and don't buy a vehicle from them and/or get any service. you'll thank me later.  

Alonna J's profile image
Alonna J 
11 months ago

This company is trying to steal my truck from me. They're trying to bully me into paying for services I did not approve. The service department completed over $2000 worth of work I didn't approve. Their representative *****, did not follow up with me on what work needed to be done and the totaling costs before they worked on my truck. I spoke on the phone with their representative 1 time. I originally went in for an oil change service. She called, we went over what my warranty covered and final costs were $100. Cool, no prob... read more

Business response:

Before any services were performed on ************** vehicle, Bill Kay Nissan sent a digital quote to **************. The tracking system does show that ************** reviewed the file and was aware of the full quote and services recommended. Our Bill Kay Nissan service representative reviewed this over the phone with ************** and work was approved. Since the filing of this complaint, ************** came to the store, discussed the confusion and paid for her services.On delivery of her vehicle, it was found that other... read more

Francine S's profile image
Francine S 
a year ago

My only complaint with Bill Kay Nissan is that they tell you you need repairs on your car when you don't. I was told I needed new brakes after a routine oil change. I declined with suspicion since I had new brakes put on not too long before, To be fair, I'm not sure it they were front or rear, but I was having no problems whatsoever braking. I took my car to another mechanic and was told I did not need brakes and had quite a while before I did. It has been over two years later, and I still don't need brakes! This is dishones... read more

Business response:

<p>********,</p><p>We appreciate your feedback and continued patronage. We would like to discuss this matter with you directly and address your concerns. Please contact our Owners Loyalty Manager, *************************, at *************. We look forward to speaking with you soon.</p><p>Thank you,</p><p>***************************, Executive Manager, Bill Kay Nissan</p> 

Carlos M.'s profile image
Carlos M. 
3 years ago

I've purchased several cars through *************************** and *********************** at *************** over the years and have consistently been thoroughly satisfied and overwhelmed with the quality of service, value and respect I've received. I've highly recommended them to my entire family and friends, who have also since purchased at ***************, and would do the same for anyone else looking to buy or lease a quality vehicle at a great price with incredible service! I love my Rogue Sport and plan on upgrading ... read more

Steve S.'s profile image
7 years ago

Great experience purchasing a new Sentra from Luis Jr. He and the manager did a great job working with the banks to get me the deal I could afford on a vehicle that I really wanted to buy. Thank you Luis and Bill Kay Nissan 

Frequently asked questions about Bill Kay Nissan

How is Bill Kay Nissan rated?

Bill Kay Nissan has a 4.4 star rating with 1,651 reviews. 

When is Bill Kay Nissan open?

Bill Kay Nissan is open now. It will close at 8:30 p.m.  

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com