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Bill Grays
- Restaurants
- Rochester, NY
About this business
Location details
869 East Ridge Road, Rochester, NY, 14621, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Business response:
Thank you for taking the time to leave us your great review Kevin!
worst plate ive ever had, hot sauce had chunks of burnt to a crisp old hamburgers in it. went to the bathroom about 10 times after eating it, threw over half of it in the trash were it belonged. so gross, will never go back to this location!!!
Business response:
Hi Ryan, we are ashamed that you felt this way after visiting our restaurant. Please accept our sincere apologies as this is not how we want our customers to feel when they leave our restaurant. We will be looking into our training process and what our quality needs to be going forward so that our customers do not leave our restaurant feeling this way. We are very sorry and we hope that in time you will be able to forgive us for letting you down and we can have the opportunity to make it up to you with the service you deserv... read more
I had a very long wait and they put orders ahead of me while I sat and watch people come and go. I finally had to get up and ask them where with my food I've been sitting here for a while with my grandson. They said they were sorry and it's coming right up. But I still ended up waiting another 10 minutes.
I love their food absolutely love it want to come
Me and my fiance took my 2 year old son out and it was a enjoyable time food was great but the cashier could have been a little more friendly.
Frequently asked questions about Bill Grays
How is Bill Grays rated?
Bill Grays has a 4 star rating with 1,363 reviews.
When is Bill Grays open?
Bill Grays is open now. It will close at 6:00 p.m.
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