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Bill Gray's

4.1

About this business

Location details

1225 Jefferson Rd, Brighton, NY, 14623, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.11,227 reviews
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Maribel Hernandez Smith's profile image
Maribel Hernandez Smith 
7 years ago

Yall are getting so sloppy I just order a double burger and yall gave me a single and toss the burgers and the french fries in a bag like burger king time to go and check out another burger joint PUT SOME ADOBO OVER IT WILL HELP FOR SOME FLAVOR. 

Philip McGrath's profile image
Philip McGrath 
7 years ago

Great service, nice people, good food! Modest prices. 

Business response:

Thanks, Philip! 

Kimberly Champion's profile image
Kimberly Champion 
8 years ago

Ordered $50 worth of food and ice cream at 7:02p. Ended up getting a refund at 7:50p bc my son needed to eat and go to bed. What a joke this place is! Thanks for nothing!!! 

Business response:

Hi Kimberly. We're looking into what happened at our Henrietta location last night. The wait time you experience was unacceptable and we're sorry for that. We'll PM you momentarily to make things right! Thanks for sharing! 

Wendell Boll's profile image
Wendell Boll 
8 years ago

Excellent food, good service, relatively quick. Garbage plates delicious but kinda pricy. 

Business response:

Thanks, Wendy! Great Plates are $5.99 every Tuesday! 

Ronnie Daymon's profile image
Ronnie Daymon 
8 years ago

My first visit here wasn't the best. I ordered a hot Italian Sausage sandwich that was served to me without the top bun, that I had to ask for. The sausage was so thin and tasteless I didn't enjoy, but they did make great hot fries. 

Carrie Hogan's profile image
Carrie Hogan 
8 years ago

I love the food here is awesome and if there's any problems the manager, Alisha, goes above and beyond to fix it. 

Business response:

Thanks, Carrie! We're very happy to hear that 😊 

Idalis Rivera's profile image
Idalis Rivera 
8 years ago

I went with my granddaughter for her birthday, i love the place Service fast and friendly. 

Sara Lynch's profile image
Sara Lynch 
8 years ago

We visited the Penfield location. They handled my son's allergies really well! Answered all my questions. Noted his allergies (dairy, egg, peanuts, treenuts, wheat) on the ticket. The fries are cooked in a dedicated fryer and the plain burger cooked separate on the grill. His food came on a separate tray from the rest of us. 

Business response:

Hi Sara! Thank you for sharing your experience! We are happy to be able to help! =) 

NaTasha Dineen's profile image
NaTasha Dineen 
8 years ago

Business response:

Thank you NaTasha! 

Frequently asked questions about Bill Gray's

How is Bill Gray's rated?

Bill Gray's has a 4.1 star rating with 1,227 reviews. 

When is Bill Gray's open?

Bill Gray's is closed now. It will open at 9:00 a.m. 

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