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Bill Cramer Chevrolet Buick GMC is Panama City’s oldest family owned and operated dealership. Originally founded by Tommy Thomas in 1965, the dealership is now in it’s third generation. The Cramer Family, along with a very dedicated team of employees, is on hand every day to ensure the very best customer satisfaction possible. We work here, we live here, we play here. Panama City is our home. Originally established as a Chevrolet only dealership, Bill Cramer GM is now a full-line GM dealership. We sell and servic... read more
2251 W 23rd St, Panama City, FL, 32405, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:30 a.m. to 7:00 p.m. | |
Tue | 8:30 a.m. to 7:00 p.m. | |
Wed | 8:30 a.m. to 7:00 p.m. | |
Thu | 8:30 a.m. to 7:00 p.m. | |
Fri | 8:30 a.m. to 7:00 p.m. | |
Sat | 8:30 a.m. to 6:00 p.m. | |
Sun | Closed |
Don’t trust a word they say. They say your car will be ready in two days, two months later still nothing. They say they’ll call you back by the end of the day and ………. Nothing. This has to be the worst service department in Bay County. If you can’t fix the the issue, just say that.
Well, the same truck is back in the shop for the 4th time... for the exact same issue.... sudden BREAK FAILURE which was a recall on several thousand vehicles... however Bill Cramer Service Dept. states this is not the same issue with my vehicle. Bill Cramer had the truck last week for the 3rd time and even replaced $2400 Master cylinder. That didn't work and they forgot to change the old brake pads that only had 15% left!! So far they have $3000 in service repair ..... and it still is not fixed!!! Now, back to the service d... read more
Customer service is deceiving yet warming to an illusion of broken vehicles if you are looking for a quality vehicle I recommend looking at the Carfax first if it is used I bought a 2025 vehicle with a lot of damage internally and was pushed to decide due to inefficient evidence of it being a mechanic I knew there was a problem yet was forced to wait until the sign came on unprofessional service and in the loaner department they will know information that could prevent you from getting a loner and will not inform you until y... read more
Truck gave us trouble while on vacation and they got us taken care of same day!!!
Most honest Americans I’ve seen in a long time! Bill’s got my business for a lifetime ! Best customer service and treatment I have ever received. Even when I made the mistake they made it right. 🫡🇺🇸
Bill Cramer Chevrolet Buick GMC has a 4.5 star rating with 3,235 reviews.
Bill Cramer Chevrolet Buick GMC is closed now. It will open tomorrow at 8:30 a.m.
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