BIGGBY COFFEE

Destinie Harvey 

on Google

2 months ago

If I could rate this a zero I would, I ordered on DoorDash and then the store decides to cancel my order. I ordered at 6:00am (when they open) and then they charge me twice overall just to get coffee at the other shop that they had decided to place for me without asking me if I wanted to follow through with it. I don’t understand why I had to pay again. 

Jack Blythe 

on Google

3 months ago

I had a very disappointing experience at this Biggby Coffee location recently. The young man with glasses and a middle part in his hair was extremely unprofessional. While I understand that mistakes happen, his apparent lack of concern and possible intentional mishandling of my drink was disturbing to say the least. I decided to wait in eh lobby and observe further to see if this was an isolated incident, but unfortunately, I witnessed him repeatedly making errors with other customers' orders, all while displaying a disturbi... read more

Trevor T 

on Google

7 months ago

Ordered drinks for pickup at 4:30 PM when their hours are listed as open until 8 PM. When I arrived, the store was closed with a sign indicating they are following "holiday hours" for the entire month of December and close at 2 PM. Contacted customer service and my request for a refund was passed along to the owner of this location. Instead of a refund, the order was marked completed the next morning and the charge went through on my credit card. Had to charge it back as I still haven't received any communication from the ow... read more