Biggby Coffee's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Biggby Coffee

4.4

About this business

Location details

4204 W Sylvania Ave Suite 101, Ste 101, Toledo, OH, 43623, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.4610 reviews
Select a rating
Peggy Hackett Flachsmann's profile image
Peggy Hackett Flachsmann 
recommend  Recommended
5 years ago

Excellent service.. I stopped here to get a cup of coffee for a long drive home. Not realizing they close early for COVID I was late getting there before closing. The owner/operator came to the locked door and asked what I needed. I just wanted Med Black Coffee. He went and got my order and brought it out to me and only charged me $1. Could have told me "closed" and walked away, but went that extra step. Much appreciated!! 

Jessica Fitzpatrick's profile image
Jessica Fitzpatrick 
5 years ago

I go everyday for MULTIPLE coffees, and there is a certain barista with a HUGE attitude. I physically seen her make someone drink wrong yesterday, she blurted it out, but continued to make it and gave it to her. Not to mention I get multiple coffees a day and this is what my order looked like this time! I can’t even drink either one of them cause of the chunky grounds. I suggest you get people who know what they are doing and have customer service skills. I’ll be going back to Starbucks after this nasty crap. 

Michaela Faith's profile image
Michaela Faith 
recommend  Recommended
5 years ago

I ABSOLUTELY LOVE this place❤️ by far the best biggby I’ve ever been to. The workers are so kind and fun! Plus the coffee is great too 😍 

April Dettman's profile image
April Dettman 
recommend  Recommended
5 years ago

Love the hospitality they all give! Amazing place! Way better than starbucks in my opinion! ❤️ 

Tiffany Allen's profile image
Tiffany Allen 
recommend  Recommended
5 years ago

Ciara was our barista for the day and she was SO SWEET!! We asked her a million questions about the coffee (sorry I'm picky and a Dunkin fan 🙈) and she answered every question very kindly and patient. She didn't make us feel rushed or stupid for asking basic questions. Her bright and cheery attitude definitely made my day. I hope she gets recognized in some way because a lot of people who work in customer service are rude but she wasn't at all. Because of her, this is the first time I got a coffee from there I actually like... read more

Sarah Mcdonald's profile image
Sarah Mcdonald 
5 years ago

Terrible service will never go to this location again! Food is stale and coffee taste like water, store is dirty and the floor sticky! The employees had attitude upon entering store and just didn’t care to be there or do their job! Never again! 

Rosemary McGrath's profile image
Rosemary McGrath 
recommend  Recommended
5 years ago

If I could give them 100 stars I would! I’ve only been here a few times in the morning when I’m really feeling like I need coffee. The men and women who work behind the desk are the BEST part of my day. They are so incredibly kind, and just all around a good crew. I will now go out of my way to go to this location, just because of their genuine kindness. Keep it up! 

Chel Smith's profile image
Chel Smith 
5 years ago

This location does not care about the health and safety of their customers. I have been to this location three times within the past week or so. The person who made my drink was not wearing a mask. EVERY. SINGLE. TIME. This is NOT okay. It does not matter the “excuse” an employee gives. All food service workers must wear masks. Period. This Biggby location cares more about the comfort of their employees than their customer’s health and safety. So disgusted, and so disappointed. 

Business response:

Good afternoon Chel, I appreciate your reaching out to us and bringing this very important issue to our attention. I can ensure you that everybody's safety is our top priority and it is our policy that every employee wears a mask unless medically unable to. We have looked into this situation and found that the employee in question can not wear a mask due to medical reasons. I understand if this still deters your from our Biggby, but I promise you we are not taking safety procedure lightly. We appreciate our customers, employ... read more

Hayley Felty's profile image
Hayley Felty 
recommend  Recommended
5 years ago

These are some of the most hardworking, passionate and sweetest baristas the world can come across. Cody is a very passionate Store Manager and very hardworking! Jamilla never fails to make you smile and makes the most of your time there. I used to work for another Biggby store, I know the work they put in and this store specifically work their butt off. Credit is due my friends. Keep it up! 

Frequently asked questions about Biggby Coffee

How is Biggby Coffee rated?

Biggby Coffee has a 4.4 star rating with 610 reviews. 

When is Biggby Coffee open?

Biggby Coffee is closed now. It will open at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com