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Big Tree Glen

2.6

About this business

Location details

3727 West Main Street Road, Batavia, NY, 14020, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.618 reviews
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Kristine Pfeffer's profile image
Kristine Pfeffer 
a week ago
Debbie Ach's profile image
Debbie Ach 
a week ago

Sarah you are correct. Your review is spot on, that girl is not good at what she does, she should be an embarrassment to the company. She allows smoking for some reason. Maybe it's because her assistant Vapes in the bathroom. She does not go by the lease at all it depends on who she likes and who she doesn't like. That is not the proper way to run any place whatsoever. It's quite shameful when she doesn't even know how to follow a lease. It's quite simple. Perhaps she doesn't have any common sense, perhaps she's got no gravi... read more

Sarah's profile image
Sarah 
3 weeks ago

This place has gone down hill so fast with this newest manager. Previous manager was great. This girl doesn’t care at all about her job. Her and her assistant are here less than 3 days a week. Lately it’s been 1 day a week. Kids run around unsupervised and nothing is done. They vandalize cars, destroy personal property, and the complexes property. Cops are here multiple times a week. Management picks and chooses which rules certain people have to follow. Residents throw trash all over. Says non-smoking facility. Yet people a... read more

Aaron Maynard's profile image
Aaron Maynard 
3 months ago

Takes forever to get anything fixed an once it is fixed it looks like crap and like the maintenance guy is incompetent and leaves garbage everywhere, also not a recommended place to live if you don't like HOA felling like places with so many rules it feels like they shouldn't charge as much as they do for rent, not a great place run 

Debbie Ach's profile image
Debbie Ach 
6 months ago

1. Uneducated Young office staff. No life experience to run a place like this. No life experience. But I guess when you hire people like this you can pay them less. There's never anyone in the office and they rarely answer the phone. 2. It is not considered a no smoking building as stated in the lease. 3. People move here knowing they can smoke and get away with it, and the office has their faves. People butter up knowing it works. 4. It constantly smells of cigarettes and pot smoke and nothing is done about it. This creates... read more

Frequently asked questions about Big Tree Glen

How is Big Tree Glen rated?

Big Tree Glen has a 2.6 star rating with 18 reviews. 

When is Big Tree Glen open?

Big Tree Glen is closed now. It will open tomorrow at 9:00 a.m. 

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