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Big Top Auto

2.9

About this business

Location details

20877 Cottage Grove Ave, Chicago Heights, IL, 60411, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
Sat8:00 a.m. to 3:00 p.m.
SunClosed
2.981 reviews
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Kwaawczar White's profile image
Kwaawczar White 
2 weeks ago

Bro i been tryna get my money for a week now going on 2 from (DAVE )the owner) MY SHOP DROPPED their engine last week. The owner said he had to check it & it don’t take make to much sure a motor still works(turn it like yall did when i bought it). Didn’t even install the motor at all they gave me the wrong motor. Now im calling 100times asking for him & they keep saying he not in & cursing me out saying crazy stuff. Most UNPROFESSIONAL place ever. YALL GOT YALL ENGINE! I WANT MY MONEY BACK!! 

Gene K's profile image
Gene K 
a month ago

I purchased a used engine from them back in Apr 2025 and they sent the wrong engine even though I provided the VIN to make sure engine matched car. I've been trying since April to get my refund from them and all I get is an we will call you back. I've been waiting on a callback since then. They even told me one time HR representative wasn't available and was gone for the day even though don't know what HR has to do with then refunding my money. The engine they sent it still sitting on the pallet they sent secured because I k... read more

A R's profile image
A R 
4 months ago

Dont be concerned about the bad reviews, The staff was amazing and kept me updated every second of the way and got my order packed up to ship the same day. Very easy to work with and will continue to do business in the future. Thanks big top auto and Daniel for assisting me 

Great Lakes Auto House's profile image
Great Lakes Auto House 
4 months ago

Would not recommend this shop at all, I returned a turbo beginning of January when i originally placed the returned pick up in December, I have been talking to someone every week to get my refund and still have not gotten an exact response. Every time i call, they say they are NOT in charge of refunds and the person who is in charge is NEVER THERE. Very unprofessional UPDATE: its now JUNE and still have not received a refund 

James Demery Sr.'s profile image
James Demery Sr. 
a year ago

Got a motor from this company through a third party marketing. Motor was locked from delivery. Big Top Auto don't want to give me my monies back. I sent two reports from two different mechanics; both mechanics said the motor is locked and the only way to determine is to break it down. Big Top Auto refuses to refund me nore are they cooperate with the marketers who sold the motor for them. Bad business. 

Frequently asked questions about Big Top Auto

How is Big Top Auto rated?

Big Top Auto has a 2.9 star rating with 81 reviews. 

When is Big Top Auto open?

Big Top Auto is closed now. It will open at 8:00 a.m. 

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