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Big Skinny
- Business Services
- Cambridge, MA
About this business
Big Skinny Corporation is located at 1151 Mass Ave, Cambridge, MA..
Location details
1151 Massachusetts Ave, Cambridge, MA, 02138, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Great product. Crap customer service. Ordered on the 12th. Order received and then silence. No reply to email to customer service. Called customer service on 19th. No explanation and deliberate lie as to when product shipped and would be received. Don't order direct from their website, they are apparently incompetent at handling orders.
Business response:
We are very sorry that you had bad customer service. Our customer service is outsourced and we have been getting repeated complaints about it from our amazing customer and trying to figure out a solution as soon as possible. Thank you very much for your review.
Favorite wallet I've ever owned. Super thin and flexes when I sit. Often times it feels like my pocket is empty. Would purchase again 100 times over.
the customer service experience was the worst i've received from any company
My husband have been using these for years. It's amazing how much stuff you can put in it and it still stays small. His waĺlet is so much thinner now that he doesn't have to sit on a big lump, much less back ache.
The best, most comfortable wallet to carry that money can buy! Dutchess County Fair is coming August 23rd! Gotta stop by the inside table & check these out 1st hand.
I've had two wallets so far and convinced folks to switch. Great products.
Frequently asked questions about Big Skinny
How is Big Skinny rated?
Big Skinny has a 4.5 star rating with 34 reviews.
When is Big Skinny open?
Big Skinny is closed now. It will open on Monday at 9:00 a.m.
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