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Big Sandy Superstore

4.8

About this business

Location details

330 Southridge Blvd, South Charleston, WV, 25309, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 9:00 p.m.
Tue10:00 a.m. to 9:00 p.m.
Wed10:00 a.m. to 9:00 p.m.
Thu10:00 a.m. to 9:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat10:00 a.m. to 9:00 p.m.
Sun1:00 p.m. to 6:00 p.m.
4.83,232 reviews
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Kerri's profile image
Kerri 
2 years ago

Love Big Sandy We love Big Sandy! Their prices are fantastic and the sales people are great! They are always quick with delivery and service. Always find the best deals here! 

Babak's profile image
Babak 
2 years ago

huge outlet These people are super nice and have tons of appliances and furniture. It's arranged like a showroom and everyone is super friendly. This one is located in southridge. They carry tv's to washers and everyone is extremely knowledgeable when I've been there. 

Amy's profile image
Amy 
2 years ago

the worst store ever! The employees do not add the coverage you ask for on the receipts and when you try to turn in a warrenty they will not service you for the employees do not put it into the computer right. Not to mention they tell you that the 10 yr plan covers everything when in fact it does not it only covers parts. Corporate does not care about their customers, and that "Golden rule" means absalutly nothing to them. Do not ever buy a thing from them - they will do or say something that will screw you over. 

J's profile image
J 
2 years ago

Prices aren't all that fantastic The numerous times I have been in this store, their prices don't seem to be better than other places here in town. In fact if you hit the right sales, you can get electronics much cheaper at other stores. They do have pretty good prices when they have one of their tent sales, you just have to watch for damage. 

Tina's profile image
Tina 
2 years ago

Poor service Although prices can be good, you usually get what you pay for. I purchased a living room set that was delivered with a flaw in the material. I was told a new cushion cover would be ordered within days. Weeks later it had not materialized and the mattress on the sofa bed was damaged as well. Finally I insisted on a refund, which was eventually and reluctantly given. 

Christina's profile image
Christina 
2 years ago

Bad customer service I was treated like I had a germ or something by the gal at the desk. She didn't seem like she really wanted to do business with me. That she wanted to talk on the phone with her friend more. 

napoleon's profile image
napoleon 
2 years ago

Isn't what it used to be Very poor customer service by the whole staff! Do yourself a favor and go elsewhere. Such a disappointment for the city of Owosso. 

Amy B.'s profile image
Amy B. 
13 years ago

the worst store ever! The employees do not add the coverage you ask for on the receipts and when you try to turn in a warrenty they will not service you for the employees do not put it into the computer right. Not to mention they tell you that the 10 yr plan covers everything when in fact it does not it only covers parts. Corporate does not care about their customers, and that "Golden rule" means absalutly nothing to them. Do not ever buy a thing from them - they will do or say something that will screw you over. 

Kerri D.'s profile image
Kerri D. 
16 years ago

Love Big Sandy We love Big Sandy! Their prices are fantastic and the sales people are great! They are always quick with delivery and service. Always find the best deals here! 

Frequently asked questions about Big Sandy Superstore

How is Big Sandy Superstore rated?

Big Sandy Superstore has a 4.8 star rating with 3,232 reviews. 

When is Big Sandy Superstore open?

Big Sandy Superstore is closed now. It will open tomorrow at 10:00 a.m. 

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