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4860 E Bay Dr, Clearwater, FL, 33764, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 07:00 a.m. to 7:00 p.m. | |
Tue | 07:00 a.m. to 7:00 p.m. | |
Wed | 07:00 a.m. to 7:00 p.m. | |
Thu | 07:00 a.m. to 7:00 p.m. | |
Fri | 07:00 a.m. to 7:00 p.m. | |
Sat | 07:00 a.m. to 7:00 p.m. | |
Sun | 07:00 a.m. to 7:00 p.m. |
Worst moving experience ever! There should be negative stars! Damaged most furnishings,; refused to unload my furnishings unless I paid balance in advance, then refused to pay for any damages! The owners blamed their workerspoor leadership who said they werent responsible for the damage by their workers. Extremely sorry that I hired this company and do not recommend them!
Business response:
<p>Hi *************************,</p> <p>We moved you about a year ago and we sincerely regret that your experience with our company fell short of your expectations. Ensuring 100% customer satisfaction is our top priority, and we deeply apologize that your move did not meet that standard. Out of over 8000 successful moves in the past 7.5 years, we have received fewer than 25 sub-5-star reviews, and we are genuinely sorry that your experience was among them.</p> <p>We fulfilled our agreement by transporting all of your belongi... read more
Excellent service. ********************** and ********** were very proud and friendly. I would recommend Big Man moving company for your next move.
**** and ****** were amazing.We are seniors who had to move a lot in a short time. Big Man's moving guided ** through. They were kind and experienced with a great video helping us pack and move.In the end we kept and boxed too much stuff. ******* and ****** packed the truck neatly and safely cared for all our furniture and "the stuff". They loaded and unloaded pleasantly and made the whole horror of moving bearable. Thank you ****** and **** and your professional crew. (Now that we moved all that stuff, we think we will ****... read more
Big Man's Moving has their act together. Can't say enough good things about ******* and his team. They got us packed and unpacked very quickly while still taking the time to assess the situation before moving and wrap all the items that could be damaged. We had no damage at all, and they're more affordable than ************-known movers in town. Did I mention their movers are all employees and covered under liability insurance? So important to choose movers with integrity.
BEWARE! If you are researching this moving company, be sure you take time to read all the negative reviews and see if you detect a pattern of how this company responds and manages their customer concerns and complaints.I hired this company in March **************************************************************************************************** September 2023, the new home was complete, and I arranged to have the same company and team move my belongings from the storage unit to my new home. The company did comply with thi... read more
Business response:
Hi *******,<br /> <br /> We're genuinely disheartened to learn about your experience, and we sincerely apologize for any frustration it has caused. Ensuring a seamless move is always our top priority.<br /> <br /> Reflecting on your previous move into the self-storage unit back in March, we were pleased to receive your glowing 5-star review, expressing admiration for your team - *****, ****, and ****. We appreciate your trust and the opportunity to serve you again.<br /> <br /> Fast forward to September when we moved your it... read more
Big Man's Moving helped my grandmother out in her assisted living facility in Clearwater to another facility with better care. They were compassionate, caring and very detailed with her belongings. They were also all so kind to her on this emotional day moving from one facility to another. The 3 guys really saved the day and were light hearted and made her laugh a bunch. Great move and great job caring for the elderly! A+
Excellent customer service. New clean truck and the men who moved us were considerate and focused on working timely. Very professional company with excellent communication.
We were in the market for an out of state mover (***** to *******), and despite some of the stories we'd heard about bad moving companies, every experience with Big Man's Moving Company was great. From the initial consult with ******* to get a quote together and work on scheduling, to talking with **** (one of the owners - the Big Man), to the crew **** and ****** loading and unloading, the service was top notch. They also sent over a little video to show you how to prep, which was very useful. Monday was moving day from ***... read more
Big Man's Moving moved us from ****** to ***** and did a fantastic job.From our initial call with ******* to the crew's execution, we were very impressed. The company took the time to make a pre-move tips video which we watched twice to ensure we were prepared and ready for our move. That pre move video made expectations clear and it also helped us pack fragile items and gave us a bunch of great tips for moving day. We own a successful HVAC business with about 20 employees and we were very impressed with every part of the mo... read more
Big Man's Moving Company has a 4.7 star rating with 909 reviews.
Big Man's Moving Company is closed now. It will open at 7:00 a.m.
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