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Big Island Toyota

4.5

About this business

Specialties: We'll Take Care of YouFamily owned and operated on the Big Island for over 50 years. Big Island Toyota Suzuki is a dealer of new and pre-owned cars and trucks with a history in Hawaii dating back to the 1950s as Dave s Wholesale Auto Exchange. It has specialized in Toyotas and Suzukis since the 1970s, including the sales, parts and servicing of most models. Big Island Toyota Suzuki also has an inventory of pre-owned makes from BMW, Buick, Chevrolet, Ford, Lexus and Subaru, among others. The dealership provides v... read more

Location details

811 Kanoelehua Ave, Hilo, HI, 96720, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
Sat8:00 a.m. to 4:00 p.m.
SunClosed
4.5716 reviews
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Jordan E's profile image
Jordan E 
on Google
a month ago

Very nice sales team. But when it comes to the warranty I should have read the fine print a little better. 

Barbara LeBel's profile image
Barbara LeBel 
on Google
2 months ago

Took my 2003 Camry to find out why check engine light came on. It worked out that the ECM needed software update, which was not done when Toyota had a recall. They charged me for the diagnostic and flashing the new firmware. I was told to front what the diagnostic cost per hour. That was the only charge. Pleased with the service. The people at the service desk were very friendly 

Jill Bragg's profile image
Jill Bragg 
on Google
3 months ago

I went in today for service and I wasn't sure what kind of service I would be getting since it was my first time using them. Well I was so amazed at their service and their "aloha" spirit to me and to the other customers that were also waiting! I was so pleased. The service dept was top notch. Monica helped me and was so friendly and patient and explained everything! The person in the middle sitting next to her was also very kind and helpful! I understand they have new owners so new owners listen up....your service crew is F... read more

Tim Mullen's profile image
Tim Mullen 
on Google
3 months ago

It's bad enough that they keep all of the Federal Electric Vehicle Tax Credit instead of passing it along. But they also mirepresented about how the tax credit works. 

Gonzalo Maureira Rodriguez's profile image
Gonzalo Maureira Rodriguez 
on Google
4 months ago

Do NOT get your vehicle serviced here. You will wait forever, even if you made an appointment. Came here a month previous of appointment for da safety check… got a “10% off next service” coupon. Went to get a full service on my Tacoma. Went to handover the 10% off discount coupon, and of course they told me that they wouldn’t accept it. “Oh sorry. New ownership has recently taken over, so we can’t honor that.” Wow. Utilized the service shuttle to go into downtown Hilo while we waited for the service of the truck. Easily the ... read more

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Frequently asked questions about Big Island Toyota

How is Big Island Toyota rated?

Big Island Toyota has a 4.5 star rating with 716 reviews. 

When is Big Island Toyota open?

Big Island Toyota is closed now. It will open tomorrow at 8:00 a.m. 

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