Big Island European Auto Works's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Big Island European Auto Works

4.4

About this business

European Auto Repair with Factory Level Capability 

Location details

73-5596 Kauhola St, Kailua-Kona, HI, 96740, United States

Get directions
WeekdayScheduleStatus
Mon7:00 a.m. to 3:30 p.m.
Tue7:00 a.m. to 3:30 p.m.
Wed7:00 a.m. to 3:30 p.m.
Thu7:00 a.m. to 3:30 p.m.
Fri7:00 a.m. to 3:30 p.m.
SatClosed
SunClosed
4.456 reviews
Select a rating
Aaron B's profile image
Aaron B 
on Google
a month ago

Way overpriced. After replacing parts, they’ll claim your car has a “new problem” just to charge another diagnostic fee. It’s a common trick, your car doesn’t actually need another diagnosis. 

Number One's profile image
Number One 
on Google
a month ago

Funny how they charge so much for a diagnosis but can’t figure out a thing. Just confident incompetence. 

Megan's profile image
Megan 
on Google
a month ago

I chose this place based on their initial friendliness over the phone. Kelly, who sounded super sweet and reassuring at first, changed her tone completely once my car was in. The communication became vague and dismissive. They charged far more than expected, didn’t fully resolve the issue, and avoided taking responsibility when I followed up. Not the professional service I was promised. Charm fades quickly here, all talk, no results. 

Stephen Lee's profile image
Stephen Lee 
on Google
2 months ago

Brought my car in for a simple brake check. Was told I’d get a call by noon - nothing. I called at 3pm, they hadn’t even looked at it. Closed on weekends. Next Monday they claimed I needed a full brake system replacement, quoting over $2,000. I asked for a breakdown, got attitude instead. Took it elsewhere for a second opinion: turns out I only needed new pads, under $300. Wasted 4 days and got treated like I was the problem for asking questions. Zero transparency, zero respect. They act like they’re doing you a favor by eve... read more

Scott R's profile image
Scott R 
on Google
2 months ago

Had my rotors and brakes done Friday , Nice shop and doggie , Everyone I came into contact with from getting sizing for brakes to confirmation of order and scheduling service was fantastic . 

View all google reviews

Frequently asked questions about Big Island European Auto Works

How is Big Island European Auto Works rated?

Big Island European Auto Works has a 4.4 star rating with 56 reviews. 

When is Big Island European Auto Works open?

Big Island European Auto Works is closed now. It will open tomorrow at 7:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com