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Big Country RV Service Center

3.0

About this business

Location details

2872 SW 17th Pl, Redmond, OR, 97756, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
Sun10:00 a.m. to 5:00 p.m.
3.02 reviews
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RJ SCHILLER's profile image
RJ SCHILLER 
a month ago

Big Country RV in Central Oregon is a family-owned business. And I really hate to complain about small town family-owned businesses. The current owner took ownership when his father passed in 2021. Since then, their customer service, in ALL areas is so bad there isn't even a category for it. I had heard people say they are not very good. But what I am seeing isn't even apply to the term "Not very good". They made it very clear that they don't care about customer satisfaction. From the owner on down. Proof of that was shown t... read more

viki benevides's profile image
viki benevides 
2 months ago

I had an absolutely fantastic experience with Big Country RV in Redmond! I want to thank the entire staff, especially Frank, the sales guy, and Anthony, who took care of my RV water system. The service was top-notch, the communication was excellent, and I felt truly taken care of. I highly recommend them to anyone looking for RV service or sales! 

John Doe's profile image
John Doe 
2 months ago

Helped out with my hitch last minute in a desperate moment. Thank you so much on Friday 4/24 in the afternoon (didn't catch a name), but you rock. 

No's profile image
No 
6 months ago

While things take time and good communication is key, I think big country does the best job around. I’ve had multiple experiences with the parts department and a recent big repair. Overall I’m happy with the work and communication, even though it did take longer than expected. Their parts department is also top notch and responsive. Thank you BCRV! 

Michael Mills's profile image
Michael Mills 
8 months ago

We took my mom's RV in for a water leak repair. She lives in the RV and she was told it would be about 3-5 days to repair and that it would be a priority since it was her residence. It was 4 weeks before it was repaired. The excuse was that it was an older RV and they typically didn't work on them, but yet they took on the repair. Every phone call we were given the run around as to why they hadn't begun repairs. The repair was finally completed and the person we spoke to said it was a fresh water leak in the refrigerator. Wh... read more

Frequently asked questions about Big Country RV Service Center

How is Big Country RV Service Center rated?

Big Country RV Service Center has a 3 star rating with 2 reviews. 

When is Big Country RV Service Center open?

Big Country RV Service Center is closed now. It will open tomorrow at 8:00 a.m. 

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